Work experience in PAIS- Concepts, measurements and potentials

Sonja Kabicher-Fuchs, Stefanie Rinderle-Ma

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

9 Scopus citations


Process-Aware Information Systems consider various characteristics of resources, such as capabilities, as a driver for allocating task to humans. Work experience has been discussed as a possible variable of history-based allocation. However, work experience has been considered in a limited extend, reducing the perspective on measurements to single aspects such as years of working in an organization, ore amount of performed tasks. Further, the allocation has mainly been oriented towards the best possible fit of humans to the requirements of the task and the process. This contribution is a first step towards an human-centric work experience allocation. It concentrates on the question how experience collected by individuals working with business processes may be measured in PAIS. A collection of work experience measurements at various organizational levels is provided. The measurement collection resulted from a literature review of PAIS theory, selected psychological literature and an qualitative analysis of job offers.

Original languageEnglish
Title of host publicationAdvanced Information Systems Engineering - 24th International Conference, CAiSE 2012, Proceedings
Number of pages17
StatePublished - 2012
Externally publishedYes
Event24th International Conference on Advanced Information Systems Engineering, CAiSE 2012 - Gdansk, Poland
Duration: 25 Jun 201229 Jun 2012

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume7328 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Conference24th International Conference on Advanced Information Systems Engineering, CAiSE 2012


  • Human-centric allocation
  • experience- based allocation
  • work experiences


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