TY - GEN
T1 - Virtual business role-play
T2 - 27th International Conference on Advanced Information Systems Engineering, CAiSE 2015
AU - Harman, Joel
AU - Brown, Ross
AU - Johnson, Daniel
AU - Rinderle-Ma, Stefanie
AU - Kannengiesser, Udo
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2015.
PY - 2015
Y1 - 2015
N2 - Business process models have traditionally been an effective way of examining business practices to identify areas for improvement. While common information gathering approaches are generally efficacious, they can be quite time consuming and have the risk of developing inaccuracies when information is forgotten or incorrectly interpreted by analysts. In this study, the potential of a role-playing approach for process elicitation and specification has been examined. This method allows stakeholders to enter a virtual world and role-play actions as they would in reality. As actions are completed, a model is automatically developed, removing the need for stakeholders to learn and understand a modelling grammar. Empirical data obtained in this study suggests that this approach may not only improve both the number of individual process task steps remembered and the correctness of task ordering, but also provide a reduction in the time required for stakeholders to model a process view.
AB - Business process models have traditionally been an effective way of examining business practices to identify areas for improvement. While common information gathering approaches are generally efficacious, they can be quite time consuming and have the risk of developing inaccuracies when information is forgotten or incorrectly interpreted by analysts. In this study, the potential of a role-playing approach for process elicitation and specification has been examined. This method allows stakeholders to enter a virtual world and role-play actions as they would in reality. As actions are completed, a model is automatically developed, removing the need for stakeholders to learn and understand a modelling grammar. Empirical data obtained in this study suggests that this approach may not only improve both the number of individual process task steps remembered and the correctness of task ordering, but also provide a reduction in the time required for stakeholders to model a process view.
KW - Business process management
KW - D virtual worlds
KW - Human-computer interaction
KW - Process elicitation
KW - Subject-oriented business process management
UR - http://www.scopus.com/inward/record.url?scp=84937420297&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-19069-3_11
DO - 10.1007/978-3-319-19069-3_11
M3 - Conference contribution
AN - SCOPUS:84937420297
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 166
EP - 180
BT - Advanced Information Systems Engineering - 27th International Conference, CAiSE 2015, Proceedings
A2 - Zdravkovic, Jelena
A2 - Johannesson, Paul
A2 - Kirikova, Marite
PB - Springer Verlag
Y2 - 8 June 2015 through 12 June 2015
ER -