TY - GEN
T1 - User experience milestones structuring the development of experience products
AU - Kremer, Simon
AU - Michailidou, Ioanna
AU - Von Saucken, Constantin
AU - Lindemann, Udo
PY - 2014
Y1 - 2014
N2 - The approach of User Experience (UX) can help to create a unique selling proposition in mature markets like the automobile industry by meeting motives of users and evoking positive emotions. Yet, the User Experience goal is not continuously implemented in existing product development processes. In this paper we discuss the question: How can a continuous focus on the user's experience with a new product and the demands of a heterogeneous and mostly technical development process be brought together. We suggest six continuous, consistent, evolutionary UX milestones for the development of successful experience products. These milestones embody the intended UX, accompany the developers and evolve from a rough UX orientation, to more and more detailed user stories, to physical prototypes, the final product and its UX evaluation. By defining six UX milestones as compulsory checkpoints we facilitate the anchorage of UX aspects in established development processes.
AB - The approach of User Experience (UX) can help to create a unique selling proposition in mature markets like the automobile industry by meeting motives of users and evoking positive emotions. Yet, the User Experience goal is not continuously implemented in existing product development processes. In this paper we discuss the question: How can a continuous focus on the user's experience with a new product and the demands of a heterogeneous and mostly technical development process be brought together. We suggest six continuous, consistent, evolutionary UX milestones for the development of successful experience products. These milestones embody the intended UX, accompany the developers and evolve from a rough UX orientation, to more and more detailed user stories, to physical prototypes, the final product and its UX evaluation. By defining six UX milestones as compulsory checkpoints we facilitate the anchorage of UX aspects in established development processes.
KW - Management of DUXU processes
KW - Product development processes Emotional design
KW - Storytelling
KW - UX methods and tools
UR - http://www.scopus.com/inward/record.url?scp=84958553902&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-07638-6_30
DO - 10.1007/978-3-319-07638-6_30
M3 - Conference contribution
AN - SCOPUS:84958553902
SN - 9783319076379
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 308
EP - 318
BT - Design, User Experience, and Usability
PB - Springer Verlag
T2 - 3rd International Conference on Design, User Experience, and Usability: User Experience Design Practice, DUXU 2014, Held as Part of 16th International Conference on Human-Computer Interaction, HCI International 2014
Y2 - 22 June 2014 through 27 June 2014
ER -