TY - GEN
T1 - User-Centered Development of a Route Planning App for Fragmented Automated Drives
AU - Hecht, Tobias
AU - Weng, Stefanie
AU - Drexl, Alexander
AU - Bengler, Klaus
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - The introduction of SAE Level 3 and 4 will in the near future allow users to legally engage in a variety of non-driving related activities (NDRAs) during automated driving. However, automated driving functions will at first be available only on certain (predictable) segments of a drive, leading to fragmented journeys. To improve users’ control over the route planning process and consequently best refine the acceptance and exploit the potential of NDRAs, the goal of this work was to develop a route planning software with focus on automation availability. Following a user-centered design process, different prototypes were iteratively designed and evaluated in small scale user studies. The final concept was implemented as an Android app; it featured individual travel profiles and the possibility of entering automated driving segments for certain time slots or durations. In a final study with 23 participants, usability, acceptance, and the fulfilment of user needs were evaluated. Participants executed six different tasks assumed to be representative for future use cases. Results show that the tasks were very well handled. User requirements were fulfilled to a high degree and usability ratings show a high mean SUS score of 81. Furthermore, a high intention to use became apparent.
AB - The introduction of SAE Level 3 and 4 will in the near future allow users to legally engage in a variety of non-driving related activities (NDRAs) during automated driving. However, automated driving functions will at first be available only on certain (predictable) segments of a drive, leading to fragmented journeys. To improve users’ control over the route planning process and consequently best refine the acceptance and exploit the potential of NDRAs, the goal of this work was to develop a route planning software with focus on automation availability. Following a user-centered design process, different prototypes were iteratively designed and evaluated in small scale user studies. The final concept was implemented as an Android app; it featured individual travel profiles and the possibility of entering automated driving segments for certain time slots or durations. In a final study with 23 participants, usability, acceptance, and the fulfilment of user needs were evaluated. Participants executed six different tasks assumed to be representative for future use cases. Results show that the tasks were very well handled. User requirements were fulfilled to a high degree and usability ratings show a high mean SUS score of 81. Furthermore, a high intention to use became apparent.
KW - Automated driving
KW - Route planning
KW - User-Centered Development
UR - http://www.scopus.com/inward/record.url?scp=85133032500&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-04987-3_9
DO - 10.1007/978-3-031-04987-3_9
M3 - Conference contribution
AN - SCOPUS:85133032500
SN - 9783031049866
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 134
EP - 150
BT - HCI in Mobility, Transport, and Automotive Systems - 4th International Conference, MobiTAS 2022, Held as Part of the 24th HCI International Conference, HCII 2022, Proceedings
A2 - Krömker, Heidi
PB - Springer Science and Business Media Deutschland GmbH
T2 - 4th International Conference on HCI in Mobility, Transport, and Automotive Systems, MobiTAS 2022 Held as Part of the 24th HCI International Conference, HCII 2022
Y2 - 26 June 2022 through 1 July 2022
ER -