Usability assessment in the multicultural approach

Maria Lúcia L.R. Okimoto; Cristina Olaverri Monreal; Klaus Josef Bengler

doi:10.1007/978-3-642-39241-2_11

Usability assessment in the multicultural approach

Maria Lúcia L.R. Okimoto, Cristina Olaverri Monreal, Klaus Josef Bengler

Chair of Ergonomics

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

In order for products to be marketed successfully, product designs should accommodate users' cultural differences. Considering these aspects, various authors have already pointed out the need for studies in cultural usability. The main objective of this paper is to identify culture usability elements for product design. First, we have selected associate usability studies with culture, specifically for cases applied to product design. The next step is to identify variables and methods used in a cultural and usability context. We characterize the usability research into practical elements, in order to then apply summative and formative usability methods. Next, we differentiate the type of knowledge involved in the variables: explicit or tacit knowledge. Finally, we discuss a possible preview of the system variables culture and usability within the concept of a complex system.

Original language	English
Title of host publication	Design, User Experience, and Usability
Subtitle of host publication	Health, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings
Publisher	Springer Verlag
Pages	89-94
Number of pages	6
Edition	PART 2
ISBN (Print)	9783642392405
DOIs	https://doi.org/10.1007/978-3-642-39241-2_11
State	Published - 2013
Event	2nd International Conference on Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI Int. 2013 - Las Vegas, NV, United States Duration: 21 Jul 2013 → 26 Jul 2013

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Number	PART 2
Volume	8013 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	2nd International Conference on Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI Int. 2013
Country/Territory	United States
City	Las Vegas, NV
Period	21/07/13 → 26/07/13

Keywords

culture
usability
usability test

Access to Document

10.1007/978-3-642-39241-2_11

Cite this

Okimoto, M. L. L. R., Olaverri Monreal, C., & Bengler, K. J. (2013). Usability assessment in the multicultural approach. In Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings (PART 2 ed., pp. 89-94). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8013 LNCS, No. PART 2). Springer Verlag. https://doi.org/10.1007/978-3-642-39241-2_11

Okimoto, Maria Lúcia L.R. ; Olaverri Monreal, Cristina ; Bengler, Klaus Josef. / Usability assessment in the multicultural approach. Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings. PART 2. ed. Springer Verlag, 2013. pp. 89-94 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2).

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Okimoto, MLLR, Olaverri Monreal, C & Bengler, KJ 2013, Usability assessment in the multicultural approach. in Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings. PART 2 edn, Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), no. PART 2, vol. 8013 LNCS, Springer Verlag, pp. 89-94, 2nd International Conference on Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI Int. 2013, Las Vegas, NV, United States, 21/07/13. https://doi.org/10.1007/978-3-642-39241-2_11

Usability assessment in the multicultural approach. / Okimoto, Maria Lúcia L.R.; Olaverri Monreal, Cristina; Bengler, Klaus Josef.
Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings. PART 2. ed. Springer Verlag, 2013. p. 89-94 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 8013 LNCS, No. PART 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Olaverri Monreal, Cristina

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AB - In order for products to be marketed successfully, product designs should accommodate users' cultural differences. Considering these aspects, various authors have already pointed out the need for studies in cultural usability. The main objective of this paper is to identify culture usability elements for product design. First, we have selected associate usability studies with culture, specifically for cases applied to product design. The next step is to identify variables and methods used in a cultural and usability context. We characterize the usability research into practical elements, in order to then apply summative and formative usability methods. Next, we differentiate the type of knowledge involved in the variables: explicit or tacit knowledge. Finally, we discuss a possible preview of the system variables culture and usability within the concept of a complex system.

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ER -

Okimoto MLLR, Olaverri Monreal C, Bengler KJ. Usability assessment in the multicultural approach. In Design, User Experience, and Usability: Health, Learning, Playing, Cultural, and Cross-Cultural User Experience - Second Int. Conference, DUXU 2013, Held as Part of HCI Int. 2013, Proceedings. PART 2 ed. Springer Verlag. 2013. p. 89-94. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); PART 2). doi: 10.1007/978-3-642-39241-2_11

Usability assessment in the multicultural approach

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Keywords

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