TY - GEN
T1 - Towards the implementation of the EU-wide “once-only principle”
T2 - 17th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2018
AU - Akkaya, Cigdem
AU - Krcmar, Helmut
N1 - Publisher Copyright:
© IFIP International Federation for Information Processing 2018.
PY - 2018
Y1 - 2018
N2 - This paper presents selected findings from a recent empirical research conducted in the context of modernization of public administrations. E-government adoption has reached a stagnation point over the last few years in the DACH region. The European Commission has been working intensively on projects aiming to overcome the existing digital barriers between EU Member States. Citizens repeatedly provide the same personal information to different public authorities, which causes frustration and inefficiency. The Once-Only Principle suggests that citizens should have the right of providing information to public authorities only once and that the provided data will be exchanged between national authorities of the EU Member States. By signing the Tallinn Declaration in October 2017, EU Member States have already committed to implement this principle. Sharing personal data of individuals between public authorities within national boundaries as well as with the public administrations of other EU Member States would assuredly ease-up data provision and increase efficiency. Yet, higher convenience comes at a cost of data protection and privacy, which becomes highly critical when sensitive personal data is involved. From this standpoint, a particular emphasis needs to be placed on understanding expectations, sensitivities and privacy related concerns of citizens, which is argued to be one of the key drivers behind the adoption of G2C e-government initiatives.
AB - This paper presents selected findings from a recent empirical research conducted in the context of modernization of public administrations. E-government adoption has reached a stagnation point over the last few years in the DACH region. The European Commission has been working intensively on projects aiming to overcome the existing digital barriers between EU Member States. Citizens repeatedly provide the same personal information to different public authorities, which causes frustration and inefficiency. The Once-Only Principle suggests that citizens should have the right of providing information to public authorities only once and that the provided data will be exchanged between national authorities of the EU Member States. By signing the Tallinn Declaration in October 2017, EU Member States have already committed to implement this principle. Sharing personal data of individuals between public authorities within national boundaries as well as with the public administrations of other EU Member States would assuredly ease-up data provision and increase efficiency. Yet, higher convenience comes at a cost of data protection and privacy, which becomes highly critical when sensitive personal data is involved. From this standpoint, a particular emphasis needs to be placed on understanding expectations, sensitivities and privacy related concerns of citizens, which is argued to be one of the key drivers behind the adoption of G2C e-government initiatives.
KW - DACH region
KW - E-government
KW - Once-only principle
KW - Privacy and data protection
KW - Single digital gateway
UR - http://www.scopus.com/inward/record.url?scp=85052862221&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-98690-6_14
DO - 10.1007/978-3-319-98690-6_14
M3 - Conference contribution
AN - SCOPUS:85052862221
SN - 9783319986890
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 155
EP - 166
BT - Electronic Government - 17th IFIP WG 8.5 International Conference, EGOV 2018, Proceedings
A2 - Scholl, Hans Jochen
A2 - Glassey, Olivier
A2 - Tambouris, Efthimios
A2 - Kalampokis, Evangelos
A2 - Parycek, Peter
A2 - Virkar, Shefali
A2 - Janssen, Marijn
PB - Springer Verlag
Y2 - 3 September 2018 through 5 September 2018
ER -