TY - GEN
T1 - Towards prioritizing IT solution developments through system dynamics and fuzzy logic
AU - Kristekova, Zuzana
AU - Riasanow, Tobias
AU - Schermann, Michael
AU - Krcmar, Helmut
PY - 2012
Y1 - 2012
N2 - IT solutions are integrated bundles of hardware, software and services that create value for the customer by meeting their individual business needs. We found, that handling IT solutions is complex which results in several challenges that confront decision makers by developing IT solutions, such as the adaption of IT solution components to each other, or the integration to the customer's environment. To overcome these challenges, we propose a simulation model for prioritizing IT solution developments. The proposed model combines system dynamics and fuzzy logic and is based on a decision framework, which we derive from a broad literature review. To show the model applicability, we apply it by a mid-sized German company. The simulation results show the priority ranking of IT solution developments. Based on these results decision makers are able to determine the developing and integrating sequence of IT solutions.
AB - IT solutions are integrated bundles of hardware, software and services that create value for the customer by meeting their individual business needs. We found, that handling IT solutions is complex which results in several challenges that confront decision makers by developing IT solutions, such as the adaption of IT solution components to each other, or the integration to the customer's environment. To overcome these challenges, we propose a simulation model for prioritizing IT solution developments. The proposed model combines system dynamics and fuzzy logic and is based on a decision framework, which we derive from a broad literature review. To show the model applicability, we apply it by a mid-sized German company. The simulation results show the priority ranking of IT solution developments. Based on these results decision makers are able to determine the developing and integrating sequence of IT solutions.
UR - https://www.scopus.com/pages/publications/84857936691
U2 - 10.1109/HICSS.2012.603
DO - 10.1109/HICSS.2012.603
M3 - Conference contribution
AN - SCOPUS:84857936691
SN - 9780769545257
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 1146
EP - 1155
BT - Proceedings of the 45th Annual Hawaii International Conference on System Sciences, HICSS-45
PB - IEEE Computer Society
T2 - 2012 45th Hawaii International Conference on System Sciences, HICSS 2012
Y2 - 4 January 2012 through 7 January 2012
ER -