Towards a unified and configurable structure for EA management KPIs

Florian Matthes, Ivan Monahov, Alexander W. Schneider, Christopher Schulz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

7 Scopus citations

Abstract

The discipline Enterprise Architecture (EA) management aims to align business and IT, foster communication, and support the everlasting transformation of the organization. Thereby, EA management initiatives are driven by respective EA management goals, whose degree of achievement must be measurable. This calls for the definition of corresponding Key Performance Indicators (KPIs) enabling enterprise architects to plan, forecast, benchmark, and assess the goal fulfillment. As recent literature in the field shows, there are only few KPIs dedicated to validate EA management goal achievement. Moreover, existing indicators are differently structured, selective regarding the specific EA management goals, too general and vague with respect to the required data, and do not provide any adoption techniques for the enterprise context. In this paper we present a structure enabling the unified and configurable description of EA management KPIs. While the artifact ensures consistency among documented KPIs, it further provides guidance during their introduction and organization-specific adaptation. As first evaluation results prove, EA management domain experts consider the artifact on the whole as being helpful and applicable while simultaneously confirming the relevance of its constituents.

Original languageEnglish
Title of host publicationTrends in Enterprise Architecture Res. and Practice-Driven Research on Enterprise Transformation - 7th Workshop, TEAR 2012, and 5th Working Conf., PRET 2012, Held at The Open Group Conf. 2012, Proc.
PublisherSpringer Verlag
Pages284-299
Number of pages16
ISBN (Print)9783642341625
DOIs
StatePublished - 2012
Event7th Workshop on Trends in Enterprise Architecture Research, TEAR 2012, and the 5th Conf. on Practice-Driven Research on Enterprise Transformation, PRET 2012, co-located with The Open Group's Conf. on Enterprise Architecture, Cloud Computing, Security - Barcelona, Spain
Duration: 23 Oct 201224 Oct 2012

Publication series

NameLecture Notes in Business Information Processing
Volume131 LNBIP
ISSN (Print)1865-1348

Conference

Conference7th Workshop on Trends in Enterprise Architecture Research, TEAR 2012, and the 5th Conf. on Practice-Driven Research on Enterprise Transformation, PRET 2012, co-located with The Open Group's Conf. on Enterprise Architecture, Cloud Computing, Security
Country/TerritorySpain
CityBarcelona
Period23/10/1224/10/12

Keywords

  • EA management
  • goal
  • key performance indicator
  • measurement
  • structure

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