Towards a methodology for case model elicitation

Marcin Hewelt; Felix Wolff; Sankalita Mandal; Luise Pufahl; Mathias Weske

doi:10.1007/978-3-319-91704-7_12

Towards a methodology for case model elicitation

Marcin Hewelt, Felix Wolff, Sankalita Mandal, Luise Pufahl, Mathias Weske

Hasso Plattner Institute

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

8 Scopus citations

Abstract

Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.

Original language	English
Title of host publication	Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings
Editors	Iris Reinhartz-Berger, Sergio Guerreiro, Wided Guedria, Rainer Schmidt, Palash Bera, Jens Gulden
Publisher	Springer Verlag
Pages	181-195
Number of pages	15
ISBN (Print)	9783319917030
DOIs	https://doi.org/10.1007/978-3-319-91704-7_12
State	Published - 2018
Externally published	Yes
Event	19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018 and 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018 Held at 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018 - Tallinn, Estonia Duration: 11 Jun 2018 → 12 Jun 2018

Publication series

Name	Lecture Notes in Business Information Processing
Volume	318
ISSN (Print)	1865-1348

Conference

Conference	19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018 and 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018 Held at 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018
Country/Territory	Estonia
City	Tallinn
Period	11/06/18 → 12/06/18

Keywords

Case model
Object lifecycle
Process elicitation
t.BPM

Access to Document

10.1007/978-3-319-91704-7_12

Cite this

Hewelt, M., Wolff, F., Mandal, S., Pufahl, L., & Weske, M. (2018). Towards a methodology for case model elicitation. In I. Reinhartz-Berger, S. Guerreiro, W. Guedria, R. Schmidt, P. Bera, & J. Gulden (Eds.), Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings (pp. 181-195). (Lecture Notes in Business Information Processing; Vol. 318). Springer Verlag. https://doi.org/10.1007/978-3-319-91704-7_12

Hewelt, Marcin ; Wolff, Felix ; Mandal, Sankalita et al. / Towards a methodology for case model elicitation. Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings. editor / Iris Reinhartz-Berger ; Sergio Guerreiro ; Wided Guedria ; Rainer Schmidt ; Palash Bera ; Jens Gulden. Springer Verlag, 2018. pp. 181-195 (Lecture Notes in Business Information Processing).

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title = "Towards a methodology for case model elicitation",

abstract = "Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.",

keywords = "Case model, Object lifecycle, Process elicitation, t.BPM",

author = "Marcin Hewelt and Felix Wolff and Sankalita Mandal and Luise Pufahl and Mathias Weske",

note = "Publisher Copyright: {\textcopyright} 2018, Springer International Publishing AG, part of Springer Nature.; 19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018 and 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018 Held at 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018 ; Conference date: 11-06-2018 Through 12-06-2018",

year = "2018",

doi = "10.1007/978-3-319-91704-7\_12",

language = "English",

isbn = "9783319917030",

series = "Lecture Notes in Business Information Processing",

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editor = "Iris Reinhartz-Berger and Sergio Guerreiro and Wided Guedria and Rainer Schmidt and Palash Bera and Jens Gulden",

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Hewelt, M, Wolff, F, Mandal, S, Pufahl, L & Weske, M 2018, Towards a methodology for case model elicitation. in I Reinhartz-Berger, S Guerreiro, W Guedria, R Schmidt, P Bera & J Gulden (eds), Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings. Lecture Notes in Business Information Processing, vol. 318, Springer Verlag, pp. 181-195, 19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018 and 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018 Held at 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018, Tallinn, Estonia, 11/06/18. https://doi.org/10.1007/978-3-319-91704-7_12

Towards a methodology for case model elicitation. / Hewelt, Marcin; Wolff, Felix; Mandal, Sankalita et al.
Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings. ed. / Iris Reinhartz-Berger; Sergio Guerreiro; Wided Guedria; Rainer Schmidt; Palash Bera; Jens Gulden. Springer Verlag, 2018. p. 181-195 (Lecture Notes in Business Information Processing; Vol. 318).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Towards a methodology for case model elicitation

AU - Hewelt, Marcin

AU - Wolff, Felix

AU - Mandal, Sankalita

AU - Pufahl, Luise

AU - Weske, Mathias

PY - 2018

Y1 - 2018

N2 - Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.

AB - Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.

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KW - Object lifecycle

KW - Process elicitation

KW - t.BPM

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EP - 195

BT - Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings

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A2 - Guedria, Wided

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A2 - Bera, Palash

A2 - Gulden, Jens

PB - Springer Verlag

T2 - 19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018 and 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018 Held at 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018

Y2 - 11 June 2018 through 12 June 2018

ER -

Hewelt M, Wolff F, Mandal S, Pufahl L, Weske M. Towards a methodology for case model elicitation. In Reinhartz-Berger I, Guerreiro S, Guedria W, Schmidt R, Bera P, Gulden J, editors, Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings. Springer Verlag. 2018. p. 181-195. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-319-91704-7_12

Towards a methodology for case model elicitation

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