TY - GEN
T1 - Towards a methodology for case model elicitation
AU - Hewelt, Marcin
AU - Wolff, Felix
AU - Mandal, Sankalita
AU - Pufahl, Luise
AU - Weske, Mathias
N1 - Publisher Copyright:
© 2018, Springer International Publishing AG, part of Springer Nature.
PY - 2018
Y1 - 2018
N2 - Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.
AB - Case management is increasingly used to capture and enact flexible, knowledge-intensive processes in organizations. None of the existing case management approaches provides a methodology for case model elicitation. In this contribution, two elicitation methods for fragment-based case management are presented: one which focuses on the control-flow view, the process-first method, and one which has a data-centric view, the object lifecycle-first method. Following the design science process, both methods are evaluated in separate process elicitation workshops. The results indicate that the object lifecycle-first yields more flexible and consistent case models. However, the first method might be helpful for scenarios where the view on the main process is needed.
KW - Case model
KW - Object lifecycle
KW - Process elicitation
KW - t.BPM
UR - http://www.scopus.com/inward/record.url?scp=85048587343&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-91704-7_12
DO - 10.1007/978-3-319-91704-7_12
M3 - Conference contribution
AN - SCOPUS:85048587343
SN - 9783319917030
T3 - Lecture Notes in Business Information Processing
SP - 181
EP - 195
BT - Enterprise, Business-Process and Information Systems Modeling - 19th International Conference, BPMDS 2018, 23rd International Conference, EMMSAD 2018, Held at CAiSE 2018, Proceedings
A2 - Reinhartz-Berger, Iris
A2 - Guerreiro, Sergio
A2 - Guedria, Wided
A2 - Schmidt, Rainer
A2 - Bera, Palash
A2 - Gulden, Jens
PB - Springer Verlag
T2 - 19th International Conference on Business Process Modeling, Development and Support, BPMDS 2018 and 23rd International Conference on Evaluation and Modeling Methods for Systems Analysis and Development, EMMSAD 2018 Held at 30th International Conference on Advanced Information Systems Engineering, CAiSE 2018
Y2 - 11 June 2018 through 12 June 2018
ER -