TY - GEN
T1 - Towards a dialog strategy for handling miscommunication in human-robot dialog
AU - Gonsior, Barbara
AU - Wollherr, Dirk
AU - Buss, Martin
PY - 2010
Y1 - 2010
N2 - This paper presents a first theoretical framework for a dialog strategy handling miscommunication in natural language Human-Robot Interaction (HRI). On the one hand the dialog strategy is deduced from findings about humanhuman communication patterns and coping strategies for miscommunication. On the other hand, relevant cognitive theories concerning human perception serve as a conceptual basis for the dialog strategy. The novel approach is firstly to combine these communication patterns with coping strategies and cognitive theories from human-human interaction (HHI) and secondly transfer them to HRI as a general dialog strategy for handling miscommunication. The presented approach is applicable to any task-oriented dialog. In a first step the conversational context is confined to route descriptions, given that asking for directions is an restricted but nevertheless challenging example for taskoriented dialog between humans and a robot.
AB - This paper presents a first theoretical framework for a dialog strategy handling miscommunication in natural language Human-Robot Interaction (HRI). On the one hand the dialog strategy is deduced from findings about humanhuman communication patterns and coping strategies for miscommunication. On the other hand, relevant cognitive theories concerning human perception serve as a conceptual basis for the dialog strategy. The novel approach is firstly to combine these communication patterns with coping strategies and cognitive theories from human-human interaction (HHI) and secondly transfer them to HRI as a general dialog strategy for handling miscommunication. The presented approach is applicable to any task-oriented dialog. In a first step the conversational context is confined to route descriptions, given that asking for directions is an restricted but nevertheless challenging example for taskoriented dialog between humans and a robot.
UR - https://www.scopus.com/pages/publications/78649813900
U2 - 10.1109/ROMAN.2010.5598618
DO - 10.1109/ROMAN.2010.5598618
M3 - Conference contribution
AN - SCOPUS:78649813900
SN - 9781424479917
T3 - Proceedings - IEEE International Workshop on Robot and Human Interactive Communication
SP - 264
EP - 269
BT - 19th International Symposium in Robot and Human Interactive Communication, RO-MAN 2010
PB - Institute of Electrical and Electronics Engineers Inc.
ER -