Towards a change management framework for cloud transitions: Findings from a case study at a German machine manufacturer

Gloria Bondel, Sophie Buchelt, Natascha Ulrich, Horst Urlberger, Christian Kabelin, Florian Matthes

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Cloud computing provides benefits such as cost savings, a high degree of flexibility, as well as advanced security opportunities. However, introducing a cloud environment into an established enterprise requires both technical and structural changes in the organization. Thus, a well-planned change management approach is essential to ensure a successful transition. The goal of this paper is to contribute to change management research by providing a change management framework for cloud transitions. Furthermore, we present measures to implement the framework consisting of a vision statement definition, communities of practice, a learning journey, a change story, and a collaboration tool. Finally, we also provide a roadmap for the sequential implementation of the identified measures. Our results are based on an extensive literature review and a case study approach, including eight expert interviews.

Original languageEnglish
Title of host publicationICEIS 2020 - Proceedings of the 22nd International Conference on Enterprise Information Systems
EditorsJoaquim Filipe, Michal Smialek, Alexander Brodsky, Slimane Hammoudi
PublisherSciTePress
Pages547-554
Number of pages8
ISBN (Electronic)9789897584237
StatePublished - 2020
Event22nd International Conference on Enterprise Information Systems, ICEIS 2020 - Virtual, Online
Duration: 5 May 20207 May 2020

Publication series

NameICEIS 2020 - Proceedings of the 22nd International Conference on Enterprise Information Systems
Volume2

Conference

Conference22nd International Conference on Enterprise Information Systems, ICEIS 2020
CityVirtual, Online
Period5/05/207/05/20

Keywords

  • Change Management
  • Cloud Transition
  • Organizational Change

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