@inproceedings{0b2c4a00a1d24effaff497421e8b2149,
title = "Toward an ontology of workarounds: A literature review on existing concepts",
abstract = "While workarounds are studied frequently in information systems research, a coherent and interrelated structure to organize the knowledge of the field is still missing. In this study, we provide a first step towards an ontology of workarounds in order to enable researchers to study the relationships among the core concepts. By identifying existing literature, we discover three gaps in workaround research: (1) lack of conceptual consensus, (2) fragmentation and (3) static perspective. To advance theory, we provide an overview of different types of workarounds that are frequently used in literature. Based on these findings we derive core concepts of workarounds that are used in literature and provide an ontology of workarounds.",
keywords = "Computer abuse, Customization, Decoupling, Fraud, Non compliance, Non conformity, Reinvention, Resistance, Rule breaking, Shadow system, System misuse, Tweaking, Workaround, Workplace deviance",
author = "Nina Roder and Manuel Wiesche and Michael Schermann and Helmut Krcmar",
note = "Publisher Copyright: {\textcopyright} 2016 IEEE.; 49th Annual Hawaii International Conference on System Sciences, HICSS 2016 ; Conference date: 05-01-2016 Through 08-01-2016",
year = "2016",
month = mar,
day = "7",
doi = "10.1109/HICSS.2016.640",
language = "English",
series = "Proceedings of the Annual Hawaii International Conference on System Sciences",
publisher = "IEEE Computer Society",
pages = "5177--5186",
editor = "Sprague, {Ralph H.} and Bui, {Tung X.}",
booktitle = "Proceedings of the 49th Annual Hawaii International Conference on System Sciences, HICSS 2016",
}