The differences in data sensitivity perceptions among private and workplace health apps: A Delphi study

Maren Billmann, Markus Boehm, Jens Grossklags, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Scopus citations

Abstract

Data are crucial for tailoring health apps to personal needs. Nonetheless, a users' privacy and security need to be preserved, particularly since health technologies are able to gather a broad range of data over a long time period. In order to guarantee an appropriate level of security and privacy, the perceptions of end users need to be evaluated to enhance adoption of the technologies. In this paper, we conduct a Delphi study to gain insights into the perception of certain data elements used in popular health apps. As health apps are now commonly used both privately and at the workplace, both are compared in this study. As input for the Delphi study, an exploratory market analysis has been utilized. Our work reveals a mismatch between the perception of sensitivity of data and the usage rate of common health apps. Additionally, variations have been identified between the private and corporate health context, providing implications for both practice and theory.

Original languageEnglish
Title of host publicationDPH 2019 - Proceedings of the 9th International Conference on Digital Public Health
PublisherAssociation for Computing Machinery
Pages21-30
Number of pages10
ISBN (Electronic)9781450372084
DOIs
StatePublished - 20 Nov 2019
Event9th International Conference on Digital Public Health, DPH 2019 - Marseille, France
Duration: 20 Nov 201923 Nov 2019

Publication series

NameACM International Conference Proceeding Series

Conference

Conference9th International Conference on Digital Public Health, DPH 2019
Country/TerritoryFrance
CityMarseille
Period20/11/1923/11/19

Keywords

  • Delphi study
  • MHealth
  • Perceived data sensitivity
  • Workplace health

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