The Cooperation Paradox: Forming a single coalition in order to increase, rather than decrease, the number of economically viable alternatives

  • Eric K. Clemons
  • , Maximilian Schreieck
  • , Sebastian Hermes
  • , Frantz Rowe
  • , Helmut Krcmar

Research output: Contribution to journalArticlepeer-review

8 Scopus citations

Abstract

Dominant American online platforms like Amazon Alexa or Google Assistant have become Life Control Interfaces (LCIs), which facilitate consumers’ online interactions and influence what consumers do and do not see and buy. These platforms operate outside of EU regulation, and create significant costs for traditional European firms in a wide range of industries. These platforms can reduce firms’ access to customers, can charge for enabling access to customers, or can charge for access to essential data on firms’ customers. Since these platforms enjoy monopoly power there is little restraint on their charges, which indirectly increase consumers’ prices. We propose that regulators encourage the formation of a consortium to offer a single integrated EU-based Life Control Interface (EuLCI). This consortium would increase the number of EuLCIs from zero to one, and thus would actually increase consumer choice. We call cooperation that enhances rather than limits choice The Cooperation Paradox.

Original languageEnglish
Pages (from-to)459-471
Number of pages13
JournalElectronic Markets
Volume32
Issue number2
DOIs
StatePublished - Jun 2022

Keywords

  • Life control interfaces
  • Online competition
  • Online cooperation and consortia
  • Online gateways
  • Online monopoly regulation
  • Online platform regulation

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