TY - GEN
T1 - Strict SLAs for operational business intelligence
AU - Seibold, Michael
AU - Kemper, Alfons
AU - Jacobs, Dean
PY - 2011
Y1 - 2011
N2 - Today, SLAs for SaaS business applications usually lack stringent service level objectives and significant penalties. Moreover, Operational Business Intelligence features of modern business applications, like analytic dashboards, result in mixed workloads which make it even more difficult to predict execution times accurately due to resource contention. In contrast to the traditional three-tier architecture, an architecture for SaaS business applications should combine application and database layer to allow for processing business transactions and queries according to a queuing approach which enables strict SLAs with stringent response time and throughput guarantees. With stricter SLAs it would be easier to compare different cloud offerings with on-premise solutions and thus cloud computing could become more attractive for potential customers.
AB - Today, SLAs for SaaS business applications usually lack stringent service level objectives and significant penalties. Moreover, Operational Business Intelligence features of modern business applications, like analytic dashboards, result in mixed workloads which make it even more difficult to predict execution times accurately due to resource contention. In contrast to the traditional three-tier architecture, an architecture for SaaS business applications should combine application and database layer to allow for processing business transactions and queries according to a queuing approach which enables strict SLAs with stringent response time and throughput guarantees. With stricter SLAs it would be easier to compare different cloud offerings with on-premise solutions and thus cloud computing could become more attractive for potential customers.
KW - Cloud computing
KW - Mixed workloads
KW - SaaS
UR - http://www.scopus.com/inward/record.url?scp=80053152063&partnerID=8YFLogxK
U2 - 10.1109/CLOUD.2011.22
DO - 10.1109/CLOUD.2011.22
M3 - Conference contribution
AN - SCOPUS:80053152063
SN - 9780769544601
T3 - Proceedings - 2011 IEEE 4th International Conference on Cloud Computing, CLOUD 2011
SP - 25
EP - 32
BT - Proceedings - 2011 IEEE 4th International Conference on Cloud Computing, CLOUD 2011
T2 - 2011 IEEE 4th International Conference on Cloud Computing, CLOUD 2011
Y2 - 4 July 2011 through 9 July 2011
ER -