TY - GEN
T1 - Service aggregators in business networks
AU - Kohlborn, Thomas
AU - Korthaus, Axel
AU - Riedl, Christoph
AU - Krcmar, Helmut
PY - 2009
Y1 - 2009
N2 - This position paper examines the development of a dedicated service aggregator role in business networks. We predict that these intermediaries will soon emerge in service ecosystems and add value through the application of dedicated domain knowledge in the process of creating new, innovative services or service bundles based on the aggregation, composition, integration or orchestration of existing services procured from different service providers in the service ecosystem. We discuss general foundations of service aggregators and present Fourth-Party Logistics Providers as a real-world example of emerging business service aggregators. We also point out a demand for future research, e.g. into governance models, risk management tools, service portfolio management approaches and service bundling techniques, to be able to better understand core determinants of competitiveness and success of service aggregators.
AB - This position paper examines the development of a dedicated service aggregator role in business networks. We predict that these intermediaries will soon emerge in service ecosystems and add value through the application of dedicated domain knowledge in the process of creating new, innovative services or service bundles based on the aggregation, composition, integration or orchestration of existing services procured from different service providers in the service ecosystem. We discuss general foundations of service aggregators and present Fourth-Party Logistics Providers as a real-world example of emerging business service aggregators. We also point out a demand for future research, e.g. into governance models, risk management tools, service portfolio management approaches and service bundling techniques, to be able to better understand core determinants of competitiveness and success of service aggregators.
KW - Business networks
KW - Service aggregator
KW - Service ecosystems
KW - Service-orientation
UR - http://www.scopus.com/inward/record.url?scp=72849146163&partnerID=8YFLogxK
U2 - 10.1109/EDOCW.2009.5331992
DO - 10.1109/EDOCW.2009.5331992
M3 - Conference contribution
AN - SCOPUS:72849146163
SN - 9781424455645
T3 - Proceedings - IEEE International Enterprise Distributed Object Computing Workshop, EDOC
SP - 195
EP - 202
BT - 2009 13th Enterprise Distributed Object Computing Conference Workshops, EDOCW - Proceedings of the IEEE EDOC 2009 Workshops and Short Papers
T2 - 2009 13th Enterprise Distributed Object Computing Conference Workshops, EDOCW - IEEE EDOC 2009 Workshops and Short Papers
Y2 - 1 September 2009 through 4 September 2009
ER -