TY - GEN
T1 - Selecting event monitoring points for optimal prediction quality
AU - Rogge-Solti, Andreas
AU - Herzberg, Nico
AU - Pufahl, Luise
PY - 2012
Y1 - 2012
N2 - Organizations strive to optimize their business processes in order to satisfy customer requirements and internal goals. A basic necessity in order to meet time and quality objectives is to monitor an organization's business processes. Process monitoring makes their execution more transparent and allows to react to observed deviations with corrective actions. This paper focuses on monitoring processes in manual or semi-automatic environments, where the installation of each monitoring point is costly, as it requires effort to measure and record observed progress. During process execution, the allocation of event monitoring points (EMPs) is restricted to certain positions, e.g., the termination of activities. We propose an approach for optimizing the allocation model of EMPs in order to improve the estimation quality. We implemented this approach and show its applicability in a case study of a Dutch hospital for its surgical care process.
AB - Organizations strive to optimize their business processes in order to satisfy customer requirements and internal goals. A basic necessity in order to meet time and quality objectives is to monitor an organization's business processes. Process monitoring makes their execution more transparent and allows to react to observed deviations with corrective actions. This paper focuses on monitoring processes in manual or semi-automatic environments, where the installation of each monitoring point is costly, as it requires effort to measure and record observed progress. During process execution, the allocation of event monitoring points (EMPs) is restricted to certain positions, e.g., the termination of activities. We propose an approach for optimizing the allocation model of EMPs in order to improve the estimation quality. We implemented this approach and show its applicability in a case study of a Dutch hospital for its surgical care process.
UR - http://www.scopus.com/inward/record.url?scp=84954549329&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84954549329
T3 - Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)
SP - 39
EP - 52
BT - EMISA 2012 - Der Mensch im Zentrum der Modellierung
A2 - Rinderle-Ma, Stefanie
A2 - Weske, Mathias
PB - Gesellschaft fur Informatik (GI)
T2 - Der Mensch im Zentrum der Modellierung, EMISA 2012 - The Man in the Center of the Modeling , EMISA 2012
Y2 - 13 September 2012 through 14 September 2012
ER -