Roles in User Experience Design-Transferring insights from experience oriented disciplines

Simon Kremer, Stefan Gönther, Udo Lindemann

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

User Experience Design (UXD) incorporates the increasing importance of emotional aspects in user product interaction and aims at creating holistic experiences. In UXD teams, members with various competences and tasks have to collaborate towards a common experience goal. Roles define which tasks and competences are required. Linking requirements from traditional product development and UXD, we defined an UXD role model in a previous project. Nevertheless, UXD is a rather young dis-cipline within product development. But creating experiences is a traditional focus of other disciplines outside engineering de-sign. We aim at transferring knowledge from those disciplines to support the design of fascinating User Experience. We identi-fied relevant experience disciplines and selected the four most promising ones for our analysis: game development, film produc-Tion, tourism and marketing. Based on an interview study we analyzed a broad range of roles. We joined the main insights into the existing UXD role model - confirming and enriching exiting roles and introducing the new role of an Experience Author. Our approach widens the scope of experience designers and supports product development teams by providing required roles on the way to User Experience.

Original languageEnglish
Title of host publicationProceedings - D and E 2016
Subtitle of host publication10th International Conference on Design and Emotion - Celebration and Contemplation
EditorsSteven F. Fokkinga, Hester van Zuthem, Geke D.S. Ludden, Nazli Cila, Pieter M.A. Desmet
PublisherUniversidad de los Andes
Pages473-482
Number of pages10
ISBN (Electronic)9789461867254
StatePublished - 2016
Event10th International Conference on Design and Emotion, D and E 2016 - Amsterdam, Netherlands
Duration: 27 Sep 201630 Sep 2016

Publication series

NameProceedings - D and E 2016: 10th International Conference on Design and Emotion - Celebration and Contemplation

Conference

Conference10th International Conference on Design and Emotion, D and E 2016
Country/TerritoryNetherlands
CityAmsterdam
Period27/09/1630/09/16

Keywords

  • Design processes
  • Emotional design
  • Interdisciplinary teams
  • Team roles
  • User experience

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