Abstract
Information technology (IT) has led to a transformation in the practices of government agencies, especially regarding the way they exchange information and provide services. This chapter reviews pertinent literature and IT standardization projects and derive an analysis framework that comprises: determinants, process stages and strategy types and expected benefits. It defines a standard as "a uniform set of measures, agreements, conditions or specifications between parties". The chapter distinguishes three types of strategies for developing new standards: anticipatory standardization, integrated solutions, and flexible generification. It also reviews extant literature on IT standardization in government based on a list of relevant context-specific outlets as well as information systems outlets. The chapter analyses the specific patterns based on research framework in order to provide deeper insight for theory and practice of standardization in the government domain.
| Original language | English |
|---|---|
| Title of host publication | Enterprise Interoperability |
| Subtitle of host publication | Smart Services and Business Impact of Enterprise Interoperability |
| Publisher | wiley |
| Pages | 143-149 |
| Number of pages | 7 |
| ISBN (Electronic) | 9781119564034 |
| ISBN (Print) | 9781786303738 |
| DOIs | |
| State | Published - 26 Oct 2018 |
Keywords
- Anticipatory standardization
- Expected benefits
- Flexible generification
- Government agencies
- Information technology
- Integrated solutions
- Standardization projects