TY - GEN
T1 - Providing learning success as a service
T2 - 2021 IEEE Global Engineering Education Conference, EDUCON 2021
AU - Heim, Sophie
AU - Drieschner, Clemens
AU - Wittges, Holger
AU - Krcmar, Helmut
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021/4/21
Y1 - 2021/4/21
N2 - Due to the ongoing COVID-19 pandemic, the educational sector has been forced to rapidly adapt digital forms of teaching, thus changed the status quo of teaching. Not only for coping with that situation but also with the adaption of digital technologies in general, educational service providers (ESP) become paramount. ESPs need to offer contemporary and innovative services which should serve the aim of gaining and even improving the learning outcomes. Furthermore, ESPs can take the heat off teachers who suffer under an increased workload. To address this issue, we conducted a literature review focusing on papers which covered educational service concepts that effect learning outcomes. The results are clustered by the groups of digital learning formats which in turn are transferred from the 2020 classification framework of digital learning formats by the mmb institute. Besides giving an overview of the current state of research, we demonstrate the research gap and recommendations for further research when referring to the role and service portfolio of ESPs.
AB - Due to the ongoing COVID-19 pandemic, the educational sector has been forced to rapidly adapt digital forms of teaching, thus changed the status quo of teaching. Not only for coping with that situation but also with the adaption of digital technologies in general, educational service providers (ESP) become paramount. ESPs need to offer contemporary and innovative services which should serve the aim of gaining and even improving the learning outcomes. Furthermore, ESPs can take the heat off teachers who suffer under an increased workload. To address this issue, we conducted a literature review focusing on papers which covered educational service concepts that effect learning outcomes. The results are clustered by the groups of digital learning formats which in turn are transferred from the 2020 classification framework of digital learning formats by the mmb institute. Besides giving an overview of the current state of research, we demonstrate the research gap and recommendations for further research when referring to the role and service portfolio of ESPs.
KW - Digital Learning
KW - Education as a Service
KW - Educational Service Provisioning
KW - Literature Review
UR - http://www.scopus.com/inward/record.url?scp=85112445670&partnerID=8YFLogxK
U2 - 10.1109/EDUCON46332.2021.9453882
DO - 10.1109/EDUCON46332.2021.9453882
M3 - Conference contribution
AN - SCOPUS:85112445670
T3 - IEEE Global Engineering Education Conference, EDUCON
SP - 1369
EP - 1378
BT - Proceedings of the 2021 IEEE Global Engineering Education Conference, EDUCON 2021
A2 - Klinger, Thomas
A2 - Kollmitzer, Christian
A2 - Pester, Andreas
PB - IEEE Computer Society
Y2 - 21 April 2021 through 23 April 2021
ER -