TY - GEN
T1 - Performance metrics in engineering change management - Key Performance Indicators and engineering change performance levels
AU - Kattner, N.
AU - Wang, T.
AU - Lindemann, U.
N1 - Publisher Copyright:
© 2016 IEEE.
PY - 2016/12/27
Y1 - 2016/12/27
N2 - A key aspect of engineering change management is the efficient handling of engineering changes within the product development process. Thus, performance measurement criteria, i.e. performance metrics or Key Performance Indicators, are often used in a variety of domains to either reveal performance deficit or improve a certain process. However, in the field of engineering change management the literature lacks a broad understanding of Key Performance Indicators as well as its applications. This lack of performance metrics can be remedied by transferring available knowledge of KPIs from other research fields. This paper therefore presents an initial perspective on the research activities on performance metrics in various research domains. Furthermore, constraints in engineering change management are identified for the application of KPIs to improve the overall handling of engineering changes. As a result, a performance level model is described for the application of performance metrics in engineering change management.
AB - A key aspect of engineering change management is the efficient handling of engineering changes within the product development process. Thus, performance measurement criteria, i.e. performance metrics or Key Performance Indicators, are often used in a variety of domains to either reveal performance deficit or improve a certain process. However, in the field of engineering change management the literature lacks a broad understanding of Key Performance Indicators as well as its applications. This lack of performance metrics can be remedied by transferring available knowledge of KPIs from other research fields. This paper therefore presents an initial perspective on the research activities on performance metrics in various research domains. Furthermore, constraints in engineering change management are identified for the application of KPIs to improve the overall handling of engineering changes. As a result, a performance level model is described for the application of performance metrics in engineering change management.
KW - Engineering Change
KW - Engineering Change Management
KW - Key Performance Indicator
KW - KPI
UR - https://www.scopus.com/pages/publications/85009923608
U2 - 10.1109/IEEM.2016.7798064
DO - 10.1109/IEEM.2016.7798064
M3 - Conference contribution
AN - SCOPUS:85009923608
T3 - IEEE International Conference on Industrial Engineering and Engineering Management
SP - 1180
EP - 1184
BT - 2016 International Conference on Industrial Engineering and Engineering Management, IEEM 2016
PB - IEEE Computer Society
T2 - 2016 International Conference on Industrial Engineering and Engineering Management, IEEM 2016
Y2 - 4 December 2016 through 7 December 2016
ER -