Modular service configuration for identifying value-adding services for internationalization

Tilo Böhmann; Michael Schermann; Helmut Krcmar

doi:10.1007/978-3-8349-6445-8_9

Modular service configuration for identifying value-adding services for internationalization

Tilo Böhmann, Michael Schermann, Helmut Krcmar

Informatics 17 - Chair of Information Systems and Business Process Management

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Assume that your firm needs to serve a new customer. The customer has specific needs, such as requesting you to operate an existing IT system or facilities. If you could meet these needs by predominately selecting and combining predefined services, imagine the impact on cost of sales and cost of delivery.

Original language	English
Title of host publication	Implementing International Services
Subtitle of host publication	A Tailorable Method for Market Assessment, Modularization, and Process Transfer
Publisher	Gabler Verlag
Pages	155-167
Number of pages	13
Volume	9783834964458
ISBN (Electronic)	9783834964458
ISBN (Print)	3834915777, 9783834915771
DOIs	https://doi.org/10.1007/978-3-8349-6445-8_9
State	Published - 1 Nov 2012

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10.1007/978-3-8349-6445-8_9

Cite this

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Modular service configuration for identifying value-adding services for internationalization. / Böhmann, Tilo; Schermann, Michael; Krcmar, Helmut.
Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer. Vol. 9783834964458 Gabler Verlag, 2012. p. 155-167.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

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Modular service configuration for identifying value-adding services for internationalization

Abstract

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