MOBILE GOVERNMENT, QUO VADIS? – OPPORTUNITIES AND RISKS OF MOBILE E-GOVERNMENT SERVICES

Wolfgang Palka, Marlen Jurisch, Veronika Schreiber, Petra Wolf, Helmut Krcmar

Research output: Contribution to conferencePaperpeer-review

6 Scopus citations

Abstract

Over the recent years the development of mobile information and communication technologies (ICT) lead to an “always-on society” worldwide, people are available 24 hours a day, seven days a week. This social and economic progress also has a significant influence on government. The demand arises to have anytime, anywhere and from any mobile device access to government services. Governments already reacted on this demand, attempting to make public services and information accessible to their citizens and businesses through mobile and wireless technologies. This adaption became commonly known under the term mobile government. The purpose of this research is to outline the future development of mobile government considering opportunities and risks. Therefore a view on the state of mobile government research is done based on a literature review and a SWOT-analysis.

Original languageEnglish
StatePublished - 2013
Event12th International Conference on Mobile Business, ICMB 2013 - Berlin, Germany
Duration: 10 Jun 201313 Jun 2013

Conference

Conference12th International Conference on Mobile Business, ICMB 2013
Country/TerritoryGermany
CityBerlin
Period10/06/1313/06/13

Keywords

  • ICT
  • SWOT-analysis
  • literature review
  • m-government
  • mobile government

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