Media richness theory in agile development choosing appropriate kinds of prototypes to obtain reliable feedback

Tobias Sebastian Schmidt, Anne Wallisch, Annette Isabel Böhmer, Kristin Paetzold, Udo Lindemann

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

16 Scopus citations

Abstract

When product development involves many uncertainties and changes are highly likely, agile approaches are valuable. They integrate customers into the development process frequently and explore what satisfies them best. For that, the development team builds working prototypes, demonstrates them and receives feedback being incorporated into the next iteration. The team collects validated learnings and reduces risks early. However, building physical prototypes frequently is difficult, expensive and time-consuming. We contribute to that field by adapting the Media Richness Theory from communication research for agile development. As a result, we present a guiding model how to choose an appropriate kind of prototype depending on the complexity of communication task. In doing so, we illustrate it's plausibility with an exemplary case from practice.

Original languageEnglish
Title of host publication2017 International Conference on Engineering, Technology and Innovation
Subtitle of host publicationEngineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings
EditorsRicardo Jardim-Goncalves, Joao Pedro Mendonca, Marc Pallot, Alain Zarli, Joao Martins, Maria Marques
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages521-530
Number of pages10
ISBN (Electronic)9781538607749
DOIs
StatePublished - 2 Jul 2017
Event23rd International Conference on Engineering, Technology and Innovation, ICE/ITMC 2017 - Madeira Island, Portugal
Duration: 27 Jun 201729 Jun 2017

Publication series

Name2017 International Conference on Engineering, Technology and Innovation: Engineering, Technology and Innovation Management Beyond 2020: New Challenges, New Approaches, ICE/ITMC 2017 - Proceedings
Volume2018-January

Conference

Conference23rd International Conference on Engineering, Technology and Innovation, ICE/ITMC 2017
Country/TerritoryPortugal
CityMadeira Island
Period27/06/1729/06/17

Keywords

  • Agile Development
  • Kinds of Prototypes
  • Media Richness Theory
  • Physical Product Development

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