TY - GEN
T1 - Mapping the Stakeholder Debate on Facial Recognition Technologies
T2 - 27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW Companion 2024
AU - Ullstein, Chiara
AU - Pfeiffer, Julia Katharina
AU - Hohendanner, Michel
AU - Grossklags, Jens
N1 - Publisher Copyright:
© 2024 Owner/Author.
PY - 2024/11/13
Y1 - 2024/11/13
N2 - Debates over the use of facial recognition technology (FRT) are intensifying across different countries worldwide. While we can observe an increase in FRT usage driven by governments and industry, various stakeholders are raising important concerns. To contribute to a cooperative discourse on FRTs, in this paper, we first perform an integrative literature review and investigate the advantages, risks, areas of application, and stakeholders. Based on this analysis, we then design and facilitate a multi-stakeholder workshop aimed at cooperatively assessing the technology's impact. Workshop findings reveal significant differences in the positions held by stakeholders, indicating differing perspectives on the subject. The results from our study underscore the need for careful impact assessments before deploying FRTs, as well as stakeholder engagement through sustained and well-informed dialogues to cooperatively determine technical feasibility for specific use cases and short- and long-term societal impact. The insights from our research can serve as guidance for future work. We discuss the study's results, provide policy recommendations for the governance of FRTs, and share the framework for a 2.5h stakeholder workshop on the impact of FRTs.
AB - Debates over the use of facial recognition technology (FRT) are intensifying across different countries worldwide. While we can observe an increase in FRT usage driven by governments and industry, various stakeholders are raising important concerns. To contribute to a cooperative discourse on FRTs, in this paper, we first perform an integrative literature review and investigate the advantages, risks, areas of application, and stakeholders. Based on this analysis, we then design and facilitate a multi-stakeholder workshop aimed at cooperatively assessing the technology's impact. Workshop findings reveal significant differences in the positions held by stakeholders, indicating differing perspectives on the subject. The results from our study underscore the need for careful impact assessments before deploying FRTs, as well as stakeholder engagement through sustained and well-informed dialogues to cooperatively determine technical feasibility for specific use cases and short- and long-term societal impact. The insights from our research can serve as guidance for future work. We discuss the study's results, provide policy recommendations for the governance of FRTs, and share the framework for a 2.5h stakeholder workshop on the impact of FRTs.
KW - facial recognition technology
KW - impact assessment
KW - stakeholder workshop
UR - http://www.scopus.com/inward/record.url?scp=85214559892&partnerID=8YFLogxK
U2 - 10.1145/3678884.3681887
DO - 10.1145/3678884.3681887
M3 - Conference contribution
AN - SCOPUS:85214559892
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 429
EP - 436
BT - CSCW Companion 2024 - Companion of the 2024 Computer-Supported Cooperative Work and Social Computing
A2 - Bernstein, Michael
A2 - Bruckman, Amy
A2 - Gadiraju, Ujwal
A2 - Halfaker, Aaron
A2 - Ma, Xiaojuan
A2 - Pinatti, Fabiano
A2 - Redi, Miriam
A2 - Ribes, David
A2 - Savage, Saiph
A2 - Zhang, Amy
PB - Association for Computing Machinery
Y2 - 9 November 2024 through 13 November 2024
ER -