Machines as teammates in creative teams: Digital facilitation of the dual pathways to creativity

Leonard Przybilla, Luka Baar, Manuel Wiesche, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

8 Scopus citations

Abstract

Considering recent advances in information systems, we pose the question how well a digital facilitator can support the complex task of creative idea generation in teams–especially compared to a human one. Drawing on the dual pathway to creativity model and extant research in group creativity and information systems, we develop a set of interventions for both human and digital facilitation. We test the hypothesized effects in a 2x2 study design with 24 participants and a human or digital voice assistant as facilitators. We find that objective outcomes of digital facilitation are not significantly different from those of human facilitation. Digital facilitation is, however, significantly worse in subjectively perceived helpfulness. These results add to the scant research on the effects of intelligent systems on team interactions and help inform future research on group effects of intelligent information systems.

Original languageEnglish
Title of host publicationSIGMIS-CPR 2019 - Proceedings of the 2019 Computers and People Research Conference
PublisherAssociation for Computing Machinery, Inc
Pages94-102
Number of pages9
ISBN (Electronic)9781450360883
DOIs
StatePublished - 12 Jun 2019
Event56th Association of Computing Machinery Annual Computers and People Research Conference, ACM SIGMIS-CPR 2019 - Nashville, United States
Duration: 20 Jun 201922 Jun 2019

Publication series

NameSIGMIS-CPR 2019 - Proceedings of the 2019 Computers and People Research Conference

Conference

Conference56th Association of Computing Machinery Annual Computers and People Research Conference, ACM SIGMIS-CPR 2019
Country/TerritoryUnited States
CityNashville
Period20/06/1922/06/19

Keywords

  • Creativity
  • Facilitation
  • Group creativity support system
  • Laboratory study
  • Voice assistant

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