Leader pride and gratitude differentially impact follower trust

Lisa Ritzenhöfer, Prisca Brosi, Matthias Spörrle, Isabell M. Welpe

Research output: Contribution to journalArticlepeer-review

23 Scopus citations

Abstract

Purpose: Current research suggests a positive link between followers’ perceptions of their leaders’ expression of positive emotions and followers’ trust in their leaders. Based on the theories about the social function of emotions, the authors aim to qualify this generalized assumption. The purpose of this paper is to demonstrate that followers’ perceptions of leaders’ expressions of specific positive emotions – namely, pride and gratitude – differentially influence follower ratings of leaders’ trustworthiness (benevolence, integrity, and ability), and, ultimately, trust in the leader. Design/methodology/approach: The hypotheses were tested using a multimethod approach combining experimental evidence (n=271) with longitudinal field data (n=120). Findings: Both when experimentally manipulating leaders’ emotion expressions and when measuring followers’ perceptions of leaders’ emotion expressions, this research found leaders’ expressions of pride to be consistently associated with lower perceived benevolence, while leaders’ expressions of gratitude were associated with higher perceptions of benevolence and integrity. Originality/value: This paper theoretically and empirically establishes that leaders’ expressions of discrete positive emotions differentially influence followers’ trust in the leader via trustworthiness perceptions.

Original languageEnglish
Pages (from-to)445-459
Number of pages15
JournalJournal of Managerial Psychology
Volume32
Issue number6
DOIs
StatePublished - 17 Oct 2017

Keywords

  • Emotions
  • Gratitude
  • Leadership
  • Pride
  • Trust
  • Trustworthiness

Fingerprint

Dive into the research topics of 'Leader pride and gratitude differentially impact follower trust'. Together they form a unique fingerprint.

Cite this