TY - GEN
T1 - Knowledge Management success or failure - What determines the performance of a KM-initiative?
AU - Schmidl, Jörg
AU - Slavtchev, Viktor
AU - Wittges, Holger
AU - Krcmar, Helmut
PY - 2011
Y1 - 2011
N2 - While the importance of Knowledge Management (KM) initiatives is obvious today, successfully implementing KM initiatives still poses a challenge. In this contribution we argue that an overview and integration of existing knowledge about success factors is missing and is part of the problem. Consequently we show the results of a literature review on KM success factor literature. Out of 180 publications that deal with success factors, we determined the nine most relevant publications that can be seen as representative. Homogenizing the nine different publications' terminology, we identified twelve commonly used success factors and elaborate their interpretation with respect to their contribution to KM success. As a first, qualitative step towards showing the dependency between the twelve success factors we propose to arrange them in a three-dimensional model.
AB - While the importance of Knowledge Management (KM) initiatives is obvious today, successfully implementing KM initiatives still poses a challenge. In this contribution we argue that an overview and integration of existing knowledge about success factors is missing and is part of the problem. Consequently we show the results of a literature review on KM success factor literature. Out of 180 publications that deal with success factors, we determined the nine most relevant publications that can be seen as representative. Homogenizing the nine different publications' terminology, we identified twelve commonly used success factors and elaborate their interpretation with respect to their contribution to KM success. As a first, qualitative step towards showing the dependency between the twelve success factors we propose to arrange them in a three-dimensional model.
UR - https://www.scopus.com/pages/publications/84901422639
M3 - Conference contribution
AN - SCOPUS:84901422639
SN - 9783885792765
T3 - Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)
SP - 161
EP - 169
BT - 6th Conference on Professional Knowledge Management
PB - Gesellschaft fur Informatik (GI)
T2 - 6th Conference on Professional Knowledge Management: From Knowledge to Action, KM 2011
Y2 - 21 February 2011 through 23 February 2011
ER -