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Knowledge Management success or failure - What determines the performance of a KM-initiative?

  • Technical University of Munich

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

While the importance of Knowledge Management (KM) initiatives is obvious today, successfully implementing KM initiatives still poses a challenge. In this contribution we argue that an overview and integration of existing knowledge about success factors is missing and is part of the problem. Consequently we show the results of a literature review on KM success factor literature. Out of 180 publications that deal with success factors, we determined the nine most relevant publications that can be seen as representative. Homogenizing the nine different publications' terminology, we identified twelve commonly used success factors and elaborate their interpretation with respect to their contribution to KM success. As a first, qualitative step towards showing the dependency between the twelve success factors we propose to arrange them in a three-dimensional model.

Original languageEnglish
Title of host publication6th Conference on Professional Knowledge Management
Subtitle of host publicationFrom Knowledge to Action - Proceedings
PublisherGesellschaft fur Informatik (GI)
Pages161-169
Number of pages9
ISBN (Print)9783885792765
StatePublished - 2011
Event6th Conference on Professional Knowledge Management: From Knowledge to Action, KM 2011 - Innsbruck, Austria
Duration: 21 Feb 201123 Feb 2011

Publication series

NameLecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)
VolumeP-182
ISSN (Print)1617-5468

Conference

Conference6th Conference on Professional Knowledge Management: From Knowledge to Action, KM 2011
Country/TerritoryAustria
CityInnsbruck
Period21/02/1123/02/11

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