Iteration management by identification of value stream in product development processes

Fatos Elezi, Alvaro Pechuan, Stefan Langer, Arne Herberg, Florian Behncke, Udo Lindemann

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper explores the possibilities of improving Product Development (PD) processes by reducing rework as it has been defined in lean thinking and by managing iterations based on how they contribute to the creation of value. To conduct this broad objective, two main tools are used: the Kano Model and the Multiple-Domain Matrix (MDM). The Kano Model classifies customer requirements into different groups according to their importance for customers, while the MDM provides the possibility of an inter-domain tracing to establish the connection between the customer requirement categories and the process tasks. These activities are performed in order to identify the role of certain iterations in the creation of value. Based on this information, decisions on how to support PD process improvements are made. These decisions are aimed at reducing the number of iterations and should help developers to minimize rework in PD processes.

Original languageEnglish
Title of host publicationInvest on Visualization - Proceedings of the 13th International DSM Conference
Pages247-258
Number of pages12
StatePublished - 2011
Event13th International Dependency and Structure Modelling Conference, DSM'11 - Cambridge, MA, United States
Duration: 14 Sep 201115 Sep 2011

Publication series

NameInvest on Visualization - Proceedings of the 13th International DSM Conference

Conference

Conference13th International Dependency and Structure Modelling Conference, DSM'11
Country/TerritoryUnited States
CityCambridge, MA
Period14/09/1115/09/11

Keywords

  • Kano model
  • Lean thinking
  • Multiple-Domain Matrix
  • Product development

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