TY - GEN
T1 - Investigating Combinations of Push and Pull Factors to Explain Turnover Intention of IT Professionals
AU - Prommegger, Barbara
AU - Dinger, Michael
AU - Thatcher, Jason
AU - Krcmar, Helmut
N1 - Publisher Copyright:
© 2024 ACM.
PY - 2024/5/29
Y1 - 2024/5/29
N2 - Despite many years of research examining the turnover of IT professionals, turnover rates in the IT workforce remain consistently high. In this paper, we assume that it is not single factors and their individual interactions, but the exact combination of these factors that drive turnover behavior. We, therefore, examine configurations of four known push and pull factors that influence turnover decisions of IT professionals, namely shocks, job embeddedness, job satisfaction, and job alternatives. We use fsQCA to analyze data gathered from 612 IT professionals to examine the role of combinations of these factors in predicting high and low turnover intentions. Our results introduce seven types of IT professionals with different combinations of push and pull factors and their resulting level of turnover intention. The paper highlights the crucial role of shock events, in isolation but also in combination with job satisfaction and organizational embeddedness, and provides valuable insights and guidance for companies looking to mitigate their IT professionals' desire for alternative employment opportunities.
AB - Despite many years of research examining the turnover of IT professionals, turnover rates in the IT workforce remain consistently high. In this paper, we assume that it is not single factors and their individual interactions, but the exact combination of these factors that drive turnover behavior. We, therefore, examine configurations of four known push and pull factors that influence turnover decisions of IT professionals, namely shocks, job embeddedness, job satisfaction, and job alternatives. We use fsQCA to analyze data gathered from 612 IT professionals to examine the role of combinations of these factors in predicting high and low turnover intentions. Our results introduce seven types of IT professionals with different combinations of push and pull factors and their resulting level of turnover intention. The paper highlights the crucial role of shock events, in isolation but also in combination with job satisfaction and organizational embeddedness, and provides valuable insights and guidance for companies looking to mitigate their IT professionals' desire for alternative employment opportunities.
KW - career
KW - IT workforce
KW - job alternatives
KW - job embeddedness
KW - job satisfaction
KW - retention
KW - shocks
UR - http://www.scopus.com/inward/record.url?scp=85195915335&partnerID=8YFLogxK
U2 - 10.1145/3632634.3655875
DO - 10.1145/3632634.3655875
M3 - Conference contribution
AN - SCOPUS:85195915335
T3 - SIGMIS-CPR 2024 - Proceedings of the Computers and People Research Conference: Trust and Legitimacy in Emerging Technologies: Organizational and Societal Implications for People, Places and Power
BT - SIGMIS-CPR 2024 - Proceedings of the Computers and People Research Conference
PB - Association for Computing Machinery, Inc
T2 - 62nd Computers and People Research Conference: Trust and Legitimacy in Emerging Technologies: Organizational and Societal Implications for People, Places and Power, SIGMIS-CPR 2024
Y2 - 29 May 2024 through 1 June 2024
ER -