TY - GEN
T1 - Integrating development and operations in cross-functional teams — Toward a DevOps competency model
AU - Wiedemann, Anna
AU - Wiesche, Manuel
AU - Krcmar, Helmut
N1 - Publisher Copyright:
© 2019 Copyright is held by the owner/author(s).
PY - 2019/6/12
Y1 - 2019/6/12
N2 - The integration of cross-functional teams for new product development is still an elusive aim. Cross-functional information technology (IT) teams are used to provide new initiatives in fast-changing and challenging environments. Moreover, concepts such as Development and Operations (DevOps) appear in practice and bring software development and operations tasks in one team. Organizations are currently searching for necessary, suitable competencies for setting up high collaborative cross-functional teams that manage the tasks of the software delivery lifecycle. Therefore, in this paper, employing a multi-perspective research approach, we conducted a workshop and a multiple-case study. Hence, this paper presents a competency model for enabling a high level of collaboration within a team and explains how these competencies are implemented in IT functions. Additionally, we identified six competencies and two major challenges associated with DevOps team setups.
AB - The integration of cross-functional teams for new product development is still an elusive aim. Cross-functional information technology (IT) teams are used to provide new initiatives in fast-changing and challenging environments. Moreover, concepts such as Development and Operations (DevOps) appear in practice and bring software development and operations tasks in one team. Organizations are currently searching for necessary, suitable competencies for setting up high collaborative cross-functional teams that manage the tasks of the software delivery lifecycle. Therefore, in this paper, employing a multi-perspective research approach, we conducted a workshop and a multiple-case study. Hence, this paper presents a competency model for enabling a high level of collaboration within a team and explains how these competencies are implemented in IT functions. Additionally, we identified six competencies and two major challenges associated with DevOps team setups.
KW - Competency model
KW - DevOps
KW - Multiple-case study
KW - Organizational transformation
UR - http://www.scopus.com/inward/record.url?scp=85068767872&partnerID=8YFLogxK
U2 - 10.1145/3322385.3322400
DO - 10.1145/3322385.3322400
M3 - Conference contribution
AN - SCOPUS:85068767872
T3 - SIGMIS-CPR 2019 - Proceedings of the 2019 Computers and People Research Conference
SP - 14
EP - 19
BT - SIGMIS-CPR 2019 - Proceedings of the 2019 Computers and People Research Conference
PB - Association for Computing Machinery, Inc
T2 - 56th Association of Computing Machinery Annual Computers and People Research Conference, ACM SIGMIS-CPR 2019
Y2 - 20 June 2019 through 22 June 2019
ER -