TY - GEN
T1 - Improving continuous improvement with CATeam
T2 - 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
AU - Barent, V.
AU - Krcmar, H.
AU - Lewe, H.
AU - Schwabe, G.
N1 - Publisher Copyright:
© 1995 IEEE.
PY - 1995
Y1 - 1995
N2 - Continuous improvement is a well known method for improving an organization step by step. This paper shows that with computer support even an improvement process can be improved. It presents a long-term study of GSS use in the Hohenheim Computer Aided Team (CATeam) room. Over two years the authors observed a natural group performing a continuous improvement process to improve their own work. The paper discusses four improvement meetings by combining case descriptions with analysis of the observed meetings. Chapters of this paper deal with anonymity, voting, managerial issues, organizational change and effects of the overall process on the group itself. Finally the authors conclude with some lessons on how to perform improvement meetings with computer support and give some basic success factors.
AB - Continuous improvement is a well known method for improving an organization step by step. This paper shows that with computer support even an improvement process can be improved. It presents a long-term study of GSS use in the Hohenheim Computer Aided Team (CATeam) room. Over two years the authors observed a natural group performing a continuous improvement process to improve their own work. The paper discusses four improvement meetings by combining case descriptions with analysis of the observed meetings. Chapters of this paper deal with anonymity, voting, managerial issues, organizational change and effects of the overall process on the group itself. Finally the authors conclude with some lessons on how to perform improvement meetings with computer support and give some basic success factors.
UR - http://www.scopus.com/inward/record.url?scp=84969528101&partnerID=8YFLogxK
U2 - 10.1109/HICSS.1995.375729
DO - 10.1109/HICSS.1995.375729
M3 - Conference contribution
AN - SCOPUS:84969528101
T3 - Proceedings of the Annual Hawaii International Conference on System Sciences
SP - 200
EP - 209
BT - Proceedings of the 28th Annual Hawaii International Conference on System Sciences, HICSS 1995
PB - IEEE Computer Society
Y2 - 3 January 1995 through 6 January 1995
ER -