TY - GEN
T1 - Improve Test Quality by Applying a Clustering-based Test Planning Procedure for Customer Experience Vehicle Functions
AU - Konig, Simone
AU - Vogel-Heuser, Birgit
AU - MacKel, Rainer
AU - Schnittger, Dominik
N1 - Publisher Copyright:
© 2021 IEEE.
PY - 2021/3/10
Y1 - 2021/3/10
N2 - The automotive industry is undergoing technological change that is not only shaped by electro mobility, but also by the rising importance of customer experience. It puts the customers first and manages their journeys with the help of software. These software-driven customer experience vehicle functions can promote competitive technological advantages for the automotive company. In the ramp-up phase of new car models, testing of electric and electronic customer experience vehicle functions is conducted on prototypes. The functional availability of these functions depends on various requirements. Thus, test planning quickly becomes difficult to conduct manually. In order to optimize the test planning procedure for these functions, we developed a data-driven procedure that automates test planning on test objects. In this paper we introduce a procedure that comprises interaction of hierarchical clustering, weighted parameters and ranking. We evaluated a proof of concept at an Original Equipment Manufacturer and conclude that the procedure leads to higher quality in testing. This use case is a successful application of unsupervised machine learning in the automotive industry.
AB - The automotive industry is undergoing technological change that is not only shaped by electro mobility, but also by the rising importance of customer experience. It puts the customers first and manages their journeys with the help of software. These software-driven customer experience vehicle functions can promote competitive technological advantages for the automotive company. In the ramp-up phase of new car models, testing of electric and electronic customer experience vehicle functions is conducted on prototypes. The functional availability of these functions depends on various requirements. Thus, test planning quickly becomes difficult to conduct manually. In order to optimize the test planning procedure for these functions, we developed a data-driven procedure that automates test planning on test objects. In this paper we introduce a procedure that comprises interaction of hierarchical clustering, weighted parameters and ranking. We evaluated a proof of concept at an Original Equipment Manufacturer and conclude that the procedure leads to higher quality in testing. This use case is a successful application of unsupervised machine learning in the automotive industry.
KW - application of hierarchical clustering
KW - automotive
KW - customer experience
KW - ranking
KW - test planning
KW - weighting
UR - http://www.scopus.com/inward/record.url?scp=85112542669&partnerID=8YFLogxK
U2 - 10.1109/ICIT46573.2021.9453674
DO - 10.1109/ICIT46573.2021.9453674
M3 - Conference contribution
AN - SCOPUS:85112542669
T3 - Proceedings of the IEEE International Conference on Industrial Technology
SP - 736
EP - 743
BT - Proceedings - 2021 22nd IEEE International Conference on Industrial Technology, ICIT 2021
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 22nd IEEE International Conference on Industrial Technology, ICIT 2021
Y2 - 10 March 2021 through 12 March 2021
ER -