TY - GEN
T1 - How to create a user experience story
AU - Michailidou, Ioanna
AU - Von Saucken, Constantin
AU - Lindemann, Udo
PY - 2013
Y1 - 2013
N2 - Narratives are a tool used in many disciplines. In the area of User Experience Design (UXD), in particular, a storytelling approach can be applied during the whole design process to improve the quality of developed concepts regarding user experience (UX). Furthermore stories support designers in exploring and communicating their new concept ideas. However, the guidelines on how to create a story are either too abstract or do not focus on the experience elements of the interaction. This paper aims at systemizing the storytelling approach in the context of UXD in a ten-step-methodology for story creation. The proposed approach emphasizes on experience-related elements of interaction. The UX story is written by and aims at designers with the scope to communicate UX and reinforce it in product implementation. Further, the approach is systemized in a ten-steps-description with additional form sheets in order to support the application by designers from various backgrounds. In future projects a systematic evaluation of the tools introduced would validate the observed positive outcomes of applying storytelling in UX projects.
AB - Narratives are a tool used in many disciplines. In the area of User Experience Design (UXD), in particular, a storytelling approach can be applied during the whole design process to improve the quality of developed concepts regarding user experience (UX). Furthermore stories support designers in exploring and communicating their new concept ideas. However, the guidelines on how to create a story are either too abstract or do not focus on the experience elements of the interaction. This paper aims at systemizing the storytelling approach in the context of UXD in a ten-step-methodology for story creation. The proposed approach emphasizes on experience-related elements of interaction. The UX story is written by and aims at designers with the scope to communicate UX and reinforce it in product implementation. Further, the approach is systemized in a ten-steps-description with additional form sheets in order to support the application by designers from various backgrounds. In future projects a systematic evaluation of the tools introduced would validate the observed positive outcomes of applying storytelling in UX projects.
KW - DUXU processes
KW - emotional design
KW - narrative methods
KW - storytelling
UR - http://www.scopus.com/inward/record.url?scp=84880747874&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-39229-0_59
DO - 10.1007/978-3-642-39229-0_59
M3 - Conference contribution
AN - SCOPUS:84880747874
SN - 9783642392283
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 554
EP - 563
BT - Design, User Experience, and Usability
T2 - 2nd International Conference on Design, User Experience, and Usability: Design Philosophy, Methods, and Tools, DUXU 2013, Held as Part of 15th International Conference on Human-Computer Interaction, HCI International 2013
Y2 - 21 July 2013 through 26 July 2013
ER -