Hidden or implicit contextual factors influencing user participation in online production communities

Pujan Ziaie, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

User participation is an inextricable part of online communities that live off user-generated content. Since these communities depend on sustained participation, they often employ various incentives to maximize the contributions and collective intelligence of users. Most prior research on user participation is focused on one specific type of production community (e.g. open source or Wikipedia) or on explicit incentives. However, despite the large body of literature devoted to this area, few systematic attempts have yet been made to identify common hidden or implicit factors. These factors sometimes have considerable impact on user commitment and participation. In this paper, we review and organize the pertinent literature and provide a generic list of implicit factors that account for a sustained flow of contributions. We also hypothesize a model that represents the interdependencies of some of these factors. The outcome provides community designers with a fine-grained knowledge framework and the corresponding design guidelines.

Original languageEnglish
Title of host publication19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World
Subtitle of host publicationAnything, Anywhere, Anytime
Pages1793-1800
Number of pages8
StatePublished - 2013
Event19th Americas Conference on Information Systems, AMCIS 2013 - Chicago, IL, United States
Duration: 15 Aug 201317 Aug 2013

Publication series

Name19th Americas Conference on Information Systems, AMCIS 2013 - Hyperconnected World: Anything, Anywhere, Anytime
Volume3

Conference

Conference19th Americas Conference on Information Systems, AMCIS 2013
Country/TerritoryUnited States
CityChicago, IL
Period15/08/1317/08/13

Keywords

  • Design
  • Motivation
  • Open production
  • Participation
  • Socio-technical systems
  • User-generated content
  • Virtual communities

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