Governing Citizen Development to Address Low-Code Platform Challenges

Altus Viljoen, Marija Radić, Andreas Hein, John Nguyen, Helmut Krcmar

Research output: Contribution to journalArticlepeer-review

1 Scopus citations

Abstract

Low-code development platforms empower citizen developers to develop software quickly and with minimal technical expertise. However, entrusting software development to novices risks substandard software quality, shadow IT and technical debt. Drawing from 30 interviews with citizen developers and low-code platform experts, we offer guidance for governing citizen development to address these challenges. We emphasize the crucial roles of technical experts and platform-specific functionalities in governing citizen development and demonstrate how citizen development governance diverges from conventional software development governance.1,

Original languageEnglish
Article number6
Pages (from-to)305-324
Number of pages20
JournalMIS Quarterly Executive
Volume23
Issue number3
DOIs
StatePublished - 2024

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