Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study

Caroline Adam; Klaus Bengler; Sophie Berger; Christopher Brandl; Birte Emmermann; Mirlinda Hajdari; Verena Nitsch; Gritt Ott; Sebastian Pütz; Martin Schmauder

doi:10.1007/978-3-031-33986-8_1

Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study

Caroline Adam
, Klaus Bengler
, Sophie Berger
, Christopher Brandl
, Birte Emmermann
, Mirlinda Hajdari
, Verena Nitsch
, Gritt Ott
, Sebastian Pütz
, Martin Schmauder

Chair of Ergonomics

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The COVID-19 pandemic engendered massive restrictions in all areas of our social and work lives. Companies and organizations have had to make extensive adjustments to their working conditions and processes. Fifty-two interviews at 33 companies and organizations were conducted to gain insights to help companies and organizations to cope with the pandemic. The applicability and future relevance of these findings were ascertained in a practice-oriented and systematic manner in a Delphi study. For this purpose, 17 statements were formulated, which were evaluated by 21 experts from different areas based on their suitability for coping with the COVID-19 pandemic as well as their suitability for working outside a crisis situation. The assessment dimensions considered included general usefulness and company-specific relevance. The results show that not all of measures introduced in response to the pandemic can be transferred on a one-to-one basis to a period of time outside a crisis situation. Based on the results, however, it can be assumed that the COVID-19 pandemic has triggered a long-term change process in companies and organizations and that some of the measures introduced in the short term can also contribute to increasing value creation and improving working conditions in the future.

Original language	English
Title of host publication	Proceedings of the 9th International Ergonomics Conference - ERGONOMICS 2022
Editors	Ivana Salopek Čubrić, Goran Čubrić, Kristian Jambrošić, Tanja Jurčević Lulić, Davor Sumpor
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	1-9
Number of pages	9
ISBN (Print)	9783031339851
DOIs	https://doi.org/10.1007/978-3-031-33986-8_1
State	Published - 2023
Event	Proceedings of the 9th International Ergonomics Conference, ERGONOMICS 2022 - Zagreb, Croatia Duration: 7 Dec 2022 → 10 Dec 2022

Publication series

Name	Lecture Notes in Networks and Systems
Volume	701 LNNS
ISSN (Print)	2367-3370
ISSN (Electronic)	2367-3389

Conference

Conference	Proceedings of the 9th International Ergonomics Conference, ERGONOMICS 2022
Country/Territory	Croatia
City	Zagreb
Period	7/12/22 → 10/12/22

Keywords

COVID-19
Change Process
Delphi-Study
Measures
Pandemic

Access to Document

10.1007/978-3-031-33986-8_1

Cite this

Adam, C., Bengler, K., Berger, S., Brandl, C., Emmermann, B., Hajdari, M., Nitsch, V., Ott, G., Pütz, S., & Schmauder, M. (2023). Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study. In I. Salopek Čubrić, G. Čubrić, K. Jambrošić, T. Jurčević Lulić, & D. Sumpor (Eds.), Proceedings of the 9th International Ergonomics Conference - ERGONOMICS 2022 (pp. 1-9). (Lecture Notes in Networks and Systems; Vol. 701 LNNS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-33986-8_1

Adam, Caroline ; Bengler, Klaus ; Berger, Sophie et al. / Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic : A Delphi Study. Proceedings of the 9th International Ergonomics Conference - ERGONOMICS 2022. editor / Ivana Salopek Čubrić ; Goran Čubrić ; Kristian Jambrošić ; Tanja Jurčević Lulić ; Davor Sumpor. Springer Science and Business Media Deutschland GmbH, 2023. pp. 1-9 (Lecture Notes in Networks and Systems).

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abstract = "The COVID-19 pandemic engendered massive restrictions in all areas of our social and work lives. Companies and organizations have had to make extensive adjustments to their working conditions and processes. Fifty-two interviews at 33 companies and organizations were conducted to gain insights to help companies and organizations to cope with the pandemic. The applicability and future relevance of these findings were ascertained in a practice-oriented and systematic manner in a Delphi study. For this purpose, 17 statements were formulated, which were evaluated by 21 experts from different areas based on their suitability for coping with the COVID-19 pandemic as well as their suitability for working outside a crisis situation. The assessment dimensions considered included general usefulness and company-specific relevance. The results show that not all of measures introduced in response to the pandemic can be transferred on a one-to-one basis to a period of time outside a crisis situation. Based on the results, however, it can be assumed that the COVID-19 pandemic has triggered a long-term change process in companies and organizations and that some of the measures introduced in the short term can also contribute to increasing value creation and improving working conditions in the future.",

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Adam, C, Bengler, K, Berger, S, Brandl, C, Emmermann, B, Hajdari, M, Nitsch, V, Ott, G, Pütz, S & Schmauder, M 2023, Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study. in I Salopek Čubrić, G Čubrić, K Jambrošić, T Jurčević Lulić & D Sumpor (eds), Proceedings of the 9th International Ergonomics Conference - ERGONOMICS 2022. Lecture Notes in Networks and Systems, vol. 701 LNNS, Springer Science and Business Media Deutschland GmbH, pp. 1-9, Proceedings of the 9th International Ergonomics Conference, ERGONOMICS 2022, Zagreb, Croatia, 7/12/22. https://doi.org/10.1007/978-3-031-33986-8_1

Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study. / Adam, Caroline; Bengler, Klaus; Berger, Sophie et al.
Proceedings of the 9th International Ergonomics Conference - ERGONOMICS 2022. ed. / Ivana Salopek Čubrić; Goran Čubrić; Kristian Jambrošić; Tanja Jurčević Lulić; Davor Sumpor. Springer Science and Business Media Deutschland GmbH, 2023. p. 1-9 (Lecture Notes in Networks and Systems; Vol. 701 LNNS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AB - The COVID-19 pandemic engendered massive restrictions in all areas of our social and work lives. Companies and organizations have had to make extensive adjustments to their working conditions and processes. Fifty-two interviews at 33 companies and organizations were conducted to gain insights to help companies and organizations to cope with the pandemic. The applicability and future relevance of these findings were ascertained in a practice-oriented and systematic manner in a Delphi study. For this purpose, 17 statements were formulated, which were evaluated by 21 experts from different areas based on their suitability for coping with the COVID-19 pandemic as well as their suitability for working outside a crisis situation. The assessment dimensions considered included general usefulness and company-specific relevance. The results show that not all of measures introduced in response to the pandemic can be transferred on a one-to-one basis to a period of time outside a crisis situation. Based on the results, however, it can be assumed that the COVID-19 pandemic has triggered a long-term change process in companies and organizations and that some of the measures introduced in the short term can also contribute to increasing value creation and improving working conditions in the future.

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Adam C, Bengler K, Berger S, Brandl C, Emmermann B, Hajdari M et al. Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study. In Salopek Čubrić I, Čubrić G, Jambrošić K, Jurčević Lulić T, Sumpor D, editors, Proceedings of the 9th International Ergonomics Conference - ERGONOMICS 2022. Springer Science and Business Media Deutschland GmbH. 2023. p. 1-9. (Lecture Notes in Networks and Systems). doi: 10.1007/978-3-031-33986-8_1

Future Relevance of Identified Organizational Measures for Coping with the COVID-19 Pandemic: A Delphi Study

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Keywords

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