TY - JOUR
T1 - Evaluation of algorithmic, textual and pictorial forms of representation of standard operating procedures for error reduction in complex systems
AU - Hammann, Claudius
AU - Hurst, Simon
AU - Krause, Christoph
AU - Schmeiser, Sebastian
AU - Wagner, Anna
AU - Feldhütter, Anna
N1 - Publisher Copyright:
© 2020 The Author(s)
PY - 2020/2
Y1 - 2020/2
N2 - A new concept has been developed to compare different ways of presenting instructions for action for evaluation procedures. The representation forms algorithm (A), image (I) and text (T) are examined with regard to the number of top events, error frequencies, execution times and subjectively perceived workload. For this purpose, a study was carried out with n = 93 test persons in the research flight, in which the test persons had the task of landing a passenger aircraft using the autopilot with different representation forms. Possible work errors 14 with 11 different steps in the representation. Results of positive work-task landing plane: algorithm 58 % (1.7/14 errors σ = 1.5), text 62 % (1.5/14 errors σ = 1.1), image 93 % (0.8/14 errors σ = 1.1).
AB - A new concept has been developed to compare different ways of presenting instructions for action for evaluation procedures. The representation forms algorithm (A), image (I) and text (T) are examined with regard to the number of top events, error frequencies, execution times and subjectively perceived workload. For this purpose, a study was carried out with n = 93 test persons in the research flight, in which the test persons had the task of landing a passenger aircraft using the autopilot with different representation forms. Possible work errors 14 with 11 different steps in the representation. Results of positive work-task landing plane: algorithm 58 % (1.7/14 errors σ = 1.5), text 62 % (1.5/14 errors σ = 1.1), image 93 % (0.8/14 errors σ = 1.1).
KW - Aerospace engineering
KW - Complex system evaluation
KW - Evidence based
KW - Flight research simulator
KW - Human reliability
KW - Introduction form
KW - Safety engineering
KW - Standard operating procedures
KW - System engineering
KW - Work error
UR - http://www.scopus.com/inward/record.url?scp=85079408581&partnerID=8YFLogxK
U2 - 10.1016/j.heliyon.2020.e03291
DO - 10.1016/j.heliyon.2020.e03291
M3 - Article
AN - SCOPUS:85079408581
SN - 2405-8440
VL - 6
JO - Heliyon
JF - Heliyon
IS - 2
M1 - e03291
ER -