Emergence of a post-app era - An exploratory case study of the wechat mini-program ecosystem

Kathleen Cheng, Maximilian Schreieck, Manuel Wiesche, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

20 Scopus citations

Abstract

Mobile applications (apps) have long fueled the growth of digital business models. However, an increasing reluctance amongst smartphone users to download them has surfaced. For services of infrequent use, it is questionable whether native apps and their respective app stores still offer a suitable development strategy. In China, a novel phenomenon responds to the debate, introducing lightweight micro-apps embedded into the social messaging platform of WeChat. Known as Mini-Programs (MPs), WeChat enables third-party developers to create light apps within its own infrastructure, essentially creating an ecosystem of apps within an app. Supported by an exploratory case study, we shed light on this platform innovation and investigate its implications within the field of mobile platform ecosystems. Our findings implicate that the one-size-fits-all approach of native apps as a general-purpose technology does not meet specific needs of platform users and could be supplemented by innovations such as MPs to fill the gap.

Original languageEnglish
Title of host publicationProceedings of the 15th International Conference on Business Information Systems 2020 "Developments, Opportunities and Challenges of Digitization", WIRTSCHAFTSINFORMATIK 2020
PublisherGITO Verlag
ISBN (Electronic)9783955453350
DOIs
StatePublished - 2020
Event15th International Conference on Business Information Systems 2020: Developments, Opportunities and Challenges of Digitization, WIRTSCHAFTSINFORMATIK 2020 - Potsdam, Germany
Duration: 8 Mar 202011 Mar 2020

Publication series

NameProceedings of the 15th International Conference on Business Information Systems 2020 "Developments, Opportunities and Challenges of Digitization", WIRTSCHAFTSINFORMATIK 2020

Conference

Conference15th International Conference on Business Information Systems 2020: Developments, Opportunities and Challenges of Digitization, WIRTSCHAFTSINFORMATIK 2020
Country/TerritoryGermany
CityPotsdam
Period8/03/2011/03/20

Keywords

  • Mini-programs
  • Mobile platform ecosystems
  • Multi-sided platform ecosystems
  • Platform innovation
  • Wechat

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