Digital platforms and market dominance: Insights from a systematic literature review and avenues for future research

Sebastian Hermes, Andreas Hein, Markus Böhm, Simon Pfab, Jörg Weking, Helmut Krcmar

Research output: Contribution to conferencePaperpeer-review

Abstract

Companies that take advantage of digital platforms have rapidly gained a dominant position in their respective markets. While research on digital platforms yielded new insights into winner-take-all markets, envelopment, openness, or governance, no study provided a framework that integrates those aspects and links them to market dominance. We, therefore, conduct a literature review to assess how platform owners attain market dominance. We integrated our findings into a framework that depicts the interrelations between environmental factors and firm-level strategies as well as firm-level strategies and their effects for market dominance. The framework conceptualizes platform dominance to help a) attain it from a platform owner perspective, b) cope with it from a competitive perspective, and c) regulate it from a policy perspective. We propose three avenues for future research: (1) the role of national factors in attaining dominance; (2) factors enabling platforms to sustain dominance; and (3) strategies to dethrone dominant platforms.

Original languageEnglish
StatePublished - 2020
Event24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020 - Dubai, United Arab Emirates
Duration: 20 Jun 202024 Jun 2020

Conference

Conference24th Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS 2020
Country/TerritoryUnited Arab Emirates
CityDubai
Period20/06/2024/06/20

Keywords

  • Digital platform
  • Market dominance
  • Platform dominance
  • Platform leadership
  • Platform strategies

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