Design and Implementation of a Serious Game - Teaching the Interdependency Between Business Models and Business Processes

This paper presents a serious game approach to teach the interdependency between business models and business processes. It emphasizes the pivotal role of understanding this relationship for organizations navigating the complexities of digital transformation and striving for sustainable success in the modern business landscape. By leveraging the engaging and interactive nature of Serious games, this approach offers a practical and effective method for developing the competencies necessary to manage the fundamental changes brought about by digital technologies. The paper researches their interdependency in a systematic literature review and provides an overview of the most relevant models of business models and business processes. Additionally, it provides a teaching framework using the results of the literature review. Furthermore, it showcases how the teaching framework can be used for game modeling and implementation using different technology stack approaches. The usability test confirmed the prototype’s good usability and usefulness, with positive responses to all statements. Compared to existing games, it uniquely focuses on the interaction between business process and model changes. The game’s simple design and MERN tech Stack enhance understanding of the BM/BP relationship.