DCXNET: E-transformation at DaimlerChrysler

Arnd Klein; Helmut Krcmar

doi:10.1057/palgrave.jit.2000047

DCXNET: E-transformation at DaimlerChrysler

Arnd Klein
, Helmut Krcmar

Informatics 17 - Chair of Information Systems and Business Process Management

Smart GmbH
Elite Graduate Program Finance and Information Management (FIM)
Qualification Program Communicate
Center for Digital Technology and Management

Research output: Contribution to journal › Review article › peer-review

7 Scopus citations

Abstract

In 1999, the automotive industry was in a difficult situation: overcapacity and customer demand for faster delivery and better service drove executives to explore the potential business value of the internet. The authors provide a teaching case, which is based on an analysis of the DCXNET initiative which bundled all e-business actions taken by DaimlerChrysler to exploit the opportunities of this then new technology. The teaching case describes the strategic planning process for e-business at DaimlerChrysler, resulting organizational structures and an outline of the components of DCXNET. Furthermore, the authors provide results of the initiative, success factors and lessons learned.

Original language	English
Pages (from-to)	52-65
Number of pages	14
Journal	Journal of Information Technology
Volume	21
Issue number	1
DOIs	https://doi.org/10.1057/palgrave.jit.2000047
State	Published - Feb 2006

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Change management
Covisint
DaimlerChrysler
E-business
E-transformation
Innovation

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10.1057/palgrave.jit.2000047

Cite this

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title = "DCXNET: E-transformation at DaimlerChrysler",

abstract = "In 1999, the automotive industry was in a difficult situation: overcapacity and customer demand for faster delivery and better service drove executives to explore the potential business value of the internet. The authors provide a teaching case, which is based on an analysis of the DCXNET initiative which bundled all e-business actions taken by DaimlerChrysler to exploit the opportunities of this then new technology. The teaching case describes the strategic planning process for e-business at DaimlerChrysler, resulting organizational structures and an outline of the components of DCXNET. Furthermore, the authors provide results of the initiative, success factors and lessons learned.",

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AB - In 1999, the automotive industry was in a difficult situation: overcapacity and customer demand for faster delivery and better service drove executives to explore the potential business value of the internet. The authors provide a teaching case, which is based on an analysis of the DCXNET initiative which bundled all e-business actions taken by DaimlerChrysler to exploit the opportunities of this then new technology. The teaching case describes the strategic planning process for e-business at DaimlerChrysler, resulting organizational structures and an outline of the components of DCXNET. Furthermore, the authors provide results of the initiative, success factors and lessons learned.

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KW - Covisint

KW - DaimlerChrysler

KW - E-business

KW - E-transformation

KW - Innovation

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EP - 65

JO - Journal of Information Technology

JF - Journal of Information Technology

IS - 1

ER -

DCXNET: E-transformation at DaimlerChrysler

Abstract

UN SDGs

Keywords

Access to Document

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