Crisis situations in engineering product development - A method to identify crisis

Christopher Muenzberg, Srinivasan Venkataraman, Nicolas Hertrich, Carl Fruehling, Udo Lindemann

Research output: Contribution to journalConference articlepeer-review

1 Scopus citations

Abstract

An observational case study and an observation method are presented in this paper. The goal of the observation method is to identify, observe, document and analyse crisis situations in engineering product development teams. Crisis situations are characterized as unexpected or undesired situations with time pressure and pressure to act. The case study observes an academic student team designing and developing a racing car, as part of an inter-university racing car challenge. An introduction about case study design and a classification of the presented case study is given. The various steps in the observation method are described with the corresponding tools used in each step. Further, the application of this method is also explained and an initial framework of crisis situation is shown.

Original languageEnglish
Pages (from-to)103-112
Number of pages10
JournalProceedings of the International Conference on Engineering Design, ICED
Volume3
Issue numberDS 80-03
StatePublished - 2015
Event20th International Conference on Engineering Design, ICED 2015 - Milan, Italy
Duration: 27 Jul 201530 Jul 2015

Keywords

  • Human behaviour in design
  • Observational study
  • Research methodologies and methods crisis management
  • Risk management

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