Countering congestion: A white-label platform for the last mile parcel delivery

Luise Pufahl; Sven Ihde; Michael Glöckner; Bogdan Franczyk; Björn Paulus; Mathias Weske

doi:10.1007/978-3-030-53337-3_16

Countering congestion: A white-label platform for the last mile parcel delivery

Luise Pufahl
, Sven Ihde
, Michael Glöckner
, Bogdan Franczyk
, Björn Paulus
, Mathias Weske

Hasso Plattner Institute
University of Leipzig
Pickshare

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

17 Scopus citations

Abstract

The success of online shopping combined with the convenience of home delivery leads to massive congestion in cities. CEP (Courier-Express-Parcels) service provider have increasing cost and service pressure, especially in the last mile parcel delivery. Therefore, we propose a process-based white-label last mile delivery platform as a smart city approach to counter congestion. It allows the consolidation of parcels on the last mile, considers customer preferences, and gives local carriers access to the parcel market. This platform is conceptualized based on insights from interviews and workshops with experts. Experiences from a pilot study are discussed.

Original language	English
Title of host publication	Business Information Systems - 23rd International Conference, BIS 2020, Proceedings
Editors	Witold Abramowicz, Gary Klein
Publisher	Springer
Pages	210-223
Number of pages	14
ISBN (Print)	9783030533366
DOIs	https://doi.org/10.1007/978-3-030-53337-3_16
State	Published - 2020
Externally published	Yes
Event	23rd International Conference on Business Information Systems, BIS 2020 - Colorado Springs, United States Duration: 8 Jun 2020 → 10 Jun 2020

Publication series

Name	Lecture Notes in Business Information Processing
Volume	389 LNBIP
ISSN (Print)	1865-1348
ISSN (Electronic)	1865-1356

Conference

Conference	23rd International Conference on Business Information Systems, BIS 2020
Country/Territory	United States
City	Colorado Springs
Period	8/06/20 → 10/06/20

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

Keywords

Conceptual architecture
Inter-organizational process
Last mile logistics
Parcel delivery
Smart cities

Access to Document

10.1007/978-3-030-53337-3_16

Cite this

Pufahl, L., Ihde, S., Glöckner, M., Franczyk, B., Paulus, B., & Weske, M. (2020). Countering congestion: A white-label platform for the last mile parcel delivery. In W. Abramowicz, & G. Klein (Eds.), Business Information Systems - 23rd International Conference, BIS 2020, Proceedings (pp. 210-223). (Lecture Notes in Business Information Processing; Vol. 389 LNBIP). Springer. https://doi.org/10.1007/978-3-030-53337-3_16

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title = "Countering congestion: A white-label platform for the last mile parcel delivery",

abstract = "The success of online shopping combined with the convenience of home delivery leads to massive congestion in cities. CEP (Courier-Express-Parcels) service provider have increasing cost and service pressure, especially in the last mile parcel delivery. Therefore, we propose a process-based white-label last mile delivery platform as a smart city approach to counter congestion. It allows the consolidation of parcels on the last mile, considers customer preferences, and gives local carriers access to the parcel market. This platform is conceptualized based on insights from interviews and workshops with experts. Experiences from a pilot study are discussed.",

keywords = "Conceptual architecture, Inter-organizational process, Last mile logistics, Parcel delivery, Smart cities",

author = "Luise Pufahl and Sven Ihde and Michael Gl{\"o}ckner and Bogdan Franczyk and Bj{\"o}rn Paulus and Mathias Weske",

note = "Publisher Copyright: {\textcopyright} Springer Nature Switzerland AG 2020.; 23rd International Conference on Business Information Systems, BIS 2020 ; Conference date: 08-06-2020 Through 10-06-2020",

year = "2020",

doi = "10.1007/978-3-030-53337-3\_16",

language = "English",

isbn = "9783030533366",

series = "Lecture Notes in Business Information Processing",

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Pufahl, L, Ihde, S, Glöckner, M, Franczyk, B, Paulus, B & Weske, M 2020, Countering congestion: A white-label platform for the last mile parcel delivery. in W Abramowicz & G Klein (eds), Business Information Systems - 23rd International Conference, BIS 2020, Proceedings. Lecture Notes in Business Information Processing, vol. 389 LNBIP, Springer, pp. 210-223, 23rd International Conference on Business Information Systems, BIS 2020, Colorado Springs, United States, 8/06/20. https://doi.org/10.1007/978-3-030-53337-3_16

Countering congestion: A white-label platform for the last mile parcel delivery. / Pufahl, Luise; Ihde, Sven; Glöckner, Michael et al.
Business Information Systems - 23rd International Conference, BIS 2020, Proceedings. ed. / Witold Abramowicz; Gary Klein. Springer, 2020. p. 210-223 (Lecture Notes in Business Information Processing; Vol. 389 LNBIP).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Countering congestion

T2 - 23rd International Conference on Business Information Systems, BIS 2020

AU - Pufahl, Luise

AU - Ihde, Sven

AU - Glöckner, Michael

AU - Franczyk, Bogdan

AU - Paulus, Björn

AU - Weske, Mathias

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2020.

PY - 2020

Y1 - 2020

N2 - The success of online shopping combined with the convenience of home delivery leads to massive congestion in cities. CEP (Courier-Express-Parcels) service provider have increasing cost and service pressure, especially in the last mile parcel delivery. Therefore, we propose a process-based white-label last mile delivery platform as a smart city approach to counter congestion. It allows the consolidation of parcels on the last mile, considers customer preferences, and gives local carriers access to the parcel market. This platform is conceptualized based on insights from interviews and workshops with experts. Experiences from a pilot study are discussed.

AB - The success of online shopping combined with the convenience of home delivery leads to massive congestion in cities. CEP (Courier-Express-Parcels) service provider have increasing cost and service pressure, especially in the last mile parcel delivery. Therefore, we propose a process-based white-label last mile delivery platform as a smart city approach to counter congestion. It allows the consolidation of parcels on the last mile, considers customer preferences, and gives local carriers access to the parcel market. This platform is conceptualized based on insights from interviews and workshops with experts. Experiences from a pilot study are discussed.

KW - Conceptual architecture

KW - Inter-organizational process

KW - Last mile logistics

KW - Parcel delivery

KW - Smart cities

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DO - 10.1007/978-3-030-53337-3_16

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AN - SCOPUS:85086299539

SN - 9783030533366

T3 - Lecture Notes in Business Information Processing

SP - 210

EP - 223

BT - Business Information Systems - 23rd International Conference, BIS 2020, Proceedings

A2 - Abramowicz, Witold

A2 - Klein, Gary

PB - Springer

Y2 - 8 June 2020 through 10 June 2020

ER -

Pufahl L, Ihde S, Glöckner M, Franczyk B, Paulus B, Weske M. Countering congestion: A white-label platform for the last mile parcel delivery. In Abramowicz W, Klein G, editors, Business Information Systems - 23rd International Conference, BIS 2020, Proceedings. Springer. 2020. p. 210-223. (Lecture Notes in Business Information Processing). doi: 10.1007/978-3-030-53337-3_16

Countering congestion: A white-label platform for the last mile parcel delivery

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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Cite this