@inproceedings{8ca6813ffbde4aeaa7bcbd162e1cd54e,
title = "Consumer Protection in the Digital Era: The Potential of Customer-Centered LegalTech",
abstract = "New technologies and tools, often summarised under the term SLegalTechT, are changing the way in which legal professionals work. The digital transformation has changed many aspects of our daily life and democratised access to knowledge and services. In the legal domain, however, consumers rarely beneAt from digitisation. On the contrary, they are often overpowered by big corporations and their well equipped legal departments. In this paper, we outline how LegalTech can be used to empower consumers in the digital era, by building tools to support consumers and those who protect them. In order to show the potential of customer-centered LegalTech, we present two prototypes which semantically analyse, assess, and summarise Terms of Services from German web shops.",
keywords = "Artiacial intelligence, Customer protection, Legaltech, Natural language processing",
author = "Daniel Braun and Elena Scepankova and Patrick Holl and Florian Matthes",
note = "Publisher Copyright: {\textcopyright} 2019 Gesellschaft fur Informatik (GI). All rights reserved.; 49. Jahrestagung der Gesellschaft fur Informatik: 50 Jahre Gesellschaft fur Informatik - Informatik fur Gesellschaft, INFORMATIK 2019 - 49th Annual Meeting of the German Informatics Society: 50 years of the German Informatics Society - Computer Science for Society, INFORMATICS 2019 ; Conference date: 23-09-2019 Through 26-09-2019",
year = "2019",
doi = "10.18420/inf2019\_58",
language = "English",
series = "Lecture Notes in Informatics (LNI), Proceedings - Series of the Gesellschaft fur Informatik (GI)",
publisher = "Gesellschaft fur Informatik (GI)",
pages = "407--420",
editor = "Klaus David and Kurt Geihs and Martin Lange and Gerd Stumme",
booktitle = "INFORMATIK 2019",
}