Connecting Patients and Clinicians: Shedding Light on Functionalities for Mental Health Apps in Depression Care

Philipp Reindl-Spanner, Barbara Prommegger, Tedi Ikonomi, Jochen Gensichen, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper evaluates the functionalities of mental health apps by developing and testing a smartphone application focusing on depression. This article follows a design science research approach, reviewing existing literature and app functionalities to identify essential functionalities for mental health care apps. The application integrates the PHQ-9 questionnaire and supports passive data collection for activity levels. The app provides real-time feedback and monitoring to patients and data access to their treating clinician. We evaluated usability and functionality with potential end users and healthcare professionals. The results show high usability scores and highlight the importance of features such as in-app access to emergency services, self-monitoring tools, and progress tracking. Our findings indicate a strong preference for functionalities that support active engagement and immediate access to support in crises.

Original languageEnglish
Title of host publicationHuman-Computer Interaction - Thematic Area, HCI 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings
EditorsMasaaki Kurosu, Ayako Hashizume
PublisherSpringer Science and Business Media Deutschland GmbH
Pages133-148
Number of pages16
ISBN (Print)9783031604270
DOIs
StatePublished - 2024
EventHuman Computer Interaction thematic area of the 26th International Conference on Human-Computer Interaction, HCII 2024 - Washington, United States
Duration: 29 Jun 20244 Jul 2024

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume14686 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

ConferenceHuman Computer Interaction thematic area of the 26th International Conference on Human-Computer Interaction, HCII 2024
Country/TerritoryUnited States
CityWashington
Period29/06/244/07/24

Keywords

  • PHQ-9
  • depression monitoring
  • design science
  • mHealth
  • mobile app
  • patient monitoring
  • requirement engineering
  • smartphone data

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