Computer, whom should I hire? - Acceptance criteria for artificial intelligence in the recruitment process

Vanessa Laurim, Selin Arpaci, Barbara Prommegger, Helmut Krcmar

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

27 Scopus citations

Abstract

In the war for talents, the need for appropriate tools to fill open positions with the right talents is becoming increasingly important for employers. AI-based technologies simplify recruiters' daily work and increase the efficiency of the recruitment process by replacing time-consuming approaches. However, little is known about the reactions of stakeholders to AI-based recruiting. Thus, this paper aims to identify personal and contextual factors that influence the acceptance of AI-based technologies in the recruitment process. Based on the interviews with recruiters, managers, and applicants involved in the recruitment process, we present that transparency, complementary features of the AI tools, and a sense of control play key roles in the acceptance of AI-based technology when used for recruiting. The findings contribute to research on the adoption of AI in the recruitment process and provide recommendations on the use of AI technologies when hiring talents.

Original languageEnglish
Title of host publicationProceedings of the 54th Annual Hawaii International Conference on System Sciences, HICSS 2021
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages5495-5504
Number of pages10
ISBN (Electronic)9780998133140
StatePublished - 2021
Event54th Annual Hawaii International Conference on System Sciences, HICSS 2021 - Virtual, Online
Duration: 4 Jan 20218 Jan 2021

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Conference54th Annual Hawaii International Conference on System Sciences, HICSS 2021
CityVirtual, Online
Period4/01/218/01/21

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