Change prediction for mass customized products: A product model view

René Keller, Claudia M. Eckert, P. John Clarkson

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

1 Scopus citations

Abstract

In the automotive industry, engine companies produce a highly complex product, with a need to satisfy stringent legislation emission targets while at the same time they are faced with a highly fragmented market of different customers demanding highly customized products. A main driver to be competitive in such a situation is to manage changes effectively. Change requests from new customer requirements even late in the process must be analyzed for potential costly knock-on effects to other, not necessarily connected components. This paper describes how the Change Prediction Method (CPM) can be applied for the assessment of knock-on change risks which supports companies in planning for changes before being implemented and allows for an improved planning towards mass customization.

Original languageEnglish
Title of host publicationHandbook of Research in Mass Customization and Personalization
PublisherWorld Scientific Publishing Co.
Pages376-399
Number of pages24
ISBN (Electronic)9789814280280
ISBN (Print)9789814280259
DOIs
StatePublished - 1 Jan 2009
Externally publishedYes

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