Abstract
Process-aware information systems (PAIS) allow coordinating the execution of business processes by providing the right tasks to the right people at the right time. In order to support a broad spectrum of business processes, PAIS must be flexible at run-time. Ad-hoc deviations from the predefined process schema as well as the quick adaptation of the process schema itself due to changes of the underlying business processes must be supported. This paper presents an integrated approach combining the concepts and methods provided by the process management systems ADEPT and CBRFlow. Integrating these two systems enables ad-hoc modifications of single process instances, the memorization of these modifications using conversational case-based reasoning, and their reuse in similar future situations. In addition, potential process type changes can be derived from cases when similar ad-hoc modifications at the process instance level occur frequently.
Original language | English |
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Pages (from-to) | 610-624 |
Number of pages | 15 |
Journal | Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) |
Volume | 3620 |
DOIs | |
State | Published - 2005 |
Externally published | Yes |
Event | 6th International Conference on Case-Based Reasoning, ICCBR 2005 - Chicago, IL, United States Duration: 23 Aug 2005 → 26 Aug 2005 |